Software Alternatives & Reviews

SurveyRock VS Hotjar

Compare SurveyRock VS Hotjar and see what are their differences

SurveyRock logo SurveyRock

Create unlimited free online surveys with SurveyRock, quickly and easily. Review and analyze your results in real time and many other features.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • SurveyRock Landing page
    Landing page //
    2021-02-23

Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve. SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 200 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome. Sign up for a Free SurveyRock account now!

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

SurveyRock

$ Details
freemium $15.0 / Monthly (Unlimited surveys, questions and responses)
Platforms
Browser Web
Release Date
2014 April

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

SurveyRock features and specs

  • Analytics and Reporting: Yes
  • API: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Cloud-based: Yes
  • Collaboration Tools: Collaborate with your teams in our Business and Enterprise plans
  • Dashboards: Yes, with ability to share publicly
  • Data Import/Export: Export your survey results in Excel, CSV or SPSS format
  • Easy to Set-up and use: Create a new survey in under a minute
  • Email notifications: Receive an email when someone takes your survey
  • Free Trial: Yes
  • Free Version: Yes
  • Fast: Yes
  • GDPR Compliant: Yes
  • Group management : Manage your groups and team in our Business & Enterprise account plans
  • Help Centre: Yes
  • Help Documentation: Yes
  • Knowledge Base: Yes
  • Multiple Languages: Create a survey in any language
  • Notifications: Yes
  • No Coding Skills Required: Anyone can create a survey. Quickly and easily.
  • Privacy Focused: Yes
  • QR Code Implementation: Yes
  • Quick Setup: Yes
  • Reports: Yes
  • Responsive Design: Your surveys will look great no matter which device they are viewed on
  • Role Based Access Control: The account owner can precisely define how much access to give each team member
  • Real-time Tracking: See your survey results in real-time
  • Security: Your data is secured to the highest standards. Especially HIPAA and PHI data.
  • Team Collaboration: Yes
  • Templates: We offer a variety of survey templates so you can get up and running in seconds
  • User And Group Management: Yes
  • Unlimited Users: Yes
  • User Permission Management: Yes
  • User-Friendly Interface: Yes
  • White Labeling: YES
  • Multilingual capability : Yes
  • Multiple Languages: Yes
  • Custom Variables: Yes
  • HIPAA Compliant: Yes
  • URL redirect after survey: Yes
  • WYSIWYG Editor: For survey questions

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

SurveyRock videos

Create a survey with SurveyRock

More videos:

  • Review - Create an online poll with SurveyRock - Quick and easy

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to SurveyRock and Hotjar)
Surveys
100 100%
0% 0
Heatmaps
0 0%
100% 100
Forms And Surveys
100 100%
0% 0
Web Analytics
0 0%
100% 100

User comments

Share your experience with using SurveyRock and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SurveyRock and Hotjar

SurveyRock Reviews

We have no reviews of SurveyRock yet.
Be the first one to post

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SurveyRock mentions (0)

We have not tracked any mentions of SurveyRock yet. Tracking of SurveyRock recommendations started around Mar 2021.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
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What are some alternatives?

When comparing SurveyRock and Hotjar, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

SurveySparrow - Turning surveys into conversations

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.