Software Alternatives, Accelerators & Startups

Surfboard VS Ganttic

Compare Surfboard VS Ganttic and see what are their differences

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Ganttic logo Ganttic

Ganttic is a flexible resource management platform for scheduling teams, equipment, vehicles and multiple projects simultaneously. Save time, eliminate double bookings, and increase efficiency.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Ganttic Landing page
    Landing page //
    2021-07-05

With a real-time overview of your organization's resources, projects, and tasks, Ganttic simplifies resource scheduling and management. Visual Gantt charts help you to not only allocate resource quickly, but check in on the progress of your projects. While features such as drag and drop scheduling make it easy to update plans smoothly and on-the-go.

With Ganttic you can make a clear plan of action for your projects and their capacity planning. Plus, built in metrics such as utilization tracking ensures you're getting the best efficiency from your team. Create plans from the POV of resources or projects, switching at anytime for new insights.

All this plus automated reports, unlimited sharing and users, and world-class customer support make Ganttic the perfect planner for your resource planning. For the past 10 years Ganttic has been serving clients from every industry and in every corner of the world. Start with a free trial and see why!

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Ganttic

$ Details
freemium $25.0 / Monthly (Pro 20: up to 20 resources, unlimited users)
Platforms
Browser REST API Web Android iOS
Release Date
2010 August

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Ganttic features and specs

  • Drag and drop: Yes
  • Reporting: Yes
  • API: Yes
  • Project Management: Yes
  • Resource Management: Yes
  • Project Tracking: Yes
  • Gantt Timeline: Yes
  • Kanban board: Yes
  • Time Tracking: Yes
  • Time Tracking Reports: yes
  • Free Trial: Yes
  • Workflow Management: Yes
  • Customizable: Yes
  • Share: yes
  • Cloud-based: Yes
  • Google Calendar Sync: Yes
  • SSO Integration: Yes

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Ganttic videos

Ganttic | Resource Planning Software

More videos:

  • Review - Ganttic - List and Single View for Projects
  • Review - Ganttic - Setup Projects

Category Popularity

0-100% (relative to Surfboard and Ganttic)
Employee Scheduling
10 10%
90% 90
Resource Scheduling
0 0%
100% 100
Customer Support
100 100%
0% 0
Customer Service
100 100%
0% 0

Questions and Answers

As answered by people managing Surfboard and Ganttic.

Why should a person choose your product over its competitors?

Ganttic's answer:

Ganttic is for managers unsatisfied with their one-size-fits-all software, and anyone who is looking for something more customizable, flexible and personalized.

User comments

Share your experience with using Surfboard and Ganttic. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Surfboard and Ganttic, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

When I Work - When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.