Software Alternatives, Accelerators & Startups

Stonebranch VS Zendesk

Compare Stonebranch VS Zendesk and see what are their differences

Stonebranch logo Stonebranch

Stonebranch builds IT orchestration and automation solutions that transform business IT environments from simple IT task automation into sophisticated, real-time business service automation.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Stonebranch Landing Page
    Landing Page //
    2024-01-22
  • Stonebranch Drag-and-Drop Workflow
    Drag-and-Drop Workflow //
    2024-01-22
  • Stonebranch Integrated Dashboard
    Integrated Dashboard //
    2024-01-22

No matter the degree of automation, the Stonebranch platform is simple, modern, and secure. Using the Stonebranch Universal Automation Center, enterprises can seamlessly orchestrate workloads and data across technology ecosystems and silos. Headquartered in Atlanta, Georgia, with points of contact and support across the globe Stonebranch serves some of the world's largest financial, manufacturing, healthcare, travel, transportation, energy, and technology institutions. Learn more: www.stonebranch.com

  • Zendesk Landing page
    Landing page //
    2024-05-06

Stonebranch features and specs

  • Workload Automation: Job scheduling and Workload Automation capabilities that support on-prem, cloud and containerized microservices in a hybrid IT enviornment.
  • Data Pipeline Orchestration: Simplify the management of your data pipeline with a centralized orchestration solution built to keep data moving—so that insights are delivered to the business without error.
  • Cloud Automation: Centralize the management of automated workloads across private cloud, public cloud, and multi-cloud environment.
  • Managed File Transfer: Move data between any type of cloud, on-prem or containerized system.
  • DevOps and DataOps Enabled: Support dev, test, prod processes within the platorm, or by connecting to third party repositories like GitHub.
  • SaaS: Deployment options include both SaaS and on-premises.

Zendesk features and specs

No features have been listed yet.

Stonebranch videos

Stonebranch's Service Orchestration and Automation Platform (SOAP)

More videos:

  • Review - About the Stonebranch Universal Automation Center Platform

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Stonebranch and Zendesk)
IT Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Workflow Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stonebranch and Zendesk

Stonebranch Reviews

Top 10 Control-M Alternatives in ’23
However, choosing a workload automation solution that fits your business goals and objectives in a complex market landscape can be challenging. For instance, Control-M is one of the WLA market leaders along with ActiveBatch, Redwood RunMyJobs, Stonebranch Universal Automation Center (UAC) and JAMS WLA according to AIMultiple’s analysis based on 7 different data sources.
9 Control-M Alternatives & Competitors In 2023
Stonebranch helps organizations of any size scale and complexity scale up or down as needed. In addition to providing scalable IT automation, Stonebranch simplifies complex IT environments with its platform-agnostic, cloud-based architecture. Customers can benefit from a smoother transition to the cloud without sacrificing security, flexibility, or data security. Regardless...
The Top 5 BMC Control-M API Alternatives
With Stonebranch, organizations can centrally manage and automate complex business processes across on-premises, cloud, and hybrid environments. UAC is designed to simplify IT automation and make it more accessible to business users while still providing advanced features for IT operations teams.
Source: www.redwood.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stonebranch mentions (0)

We have not tracked any mentions of Stonebranch yet. Tracking of Stonebranch recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Stonebranch and Zendesk, you can also consider the following products

ActiveBatch - Orchestrate the entire tech stack with ActiveBatch Workload Automation & Job Scheduling. Build and manage workflows from one place.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Control-M - Control‑M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GoAnywhere MFT - GoAnywhere is a managed file transfer (MFT) solution that secures and automates the exchange of data. GoAnywhere's interface and workflow features eliminate the need for custom programs, scripts, single-function tools or other manual methods.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!