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Stella Connect VS CallMiner Eureka

Compare Stella Connect VS CallMiner Eureka and see what are their differences

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Stella Connect logo Stella Connect

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

CallMiner Eureka logo CallMiner Eureka

Speech Analytics
  • Stella Connect Landing page
    Landing page //
    2023-01-14
  • CallMiner Eureka Landing page
    Landing page //
    2023-08-30

Stella Connect videos

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Stella Connect - QA

More videos:

  • Review - Stella Connect - Coaching
  • Review - Why I Love Stella Connect - Harry's Razors

CallMiner Eureka videos

No CallMiner Eureka videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Stella Connect and CallMiner Eureka)

Stella Connect

CallMiner Eureka

Communication
51 51%
Communication
49% 49
Business & Commerce
60 60%
Business & Commerce
40% 40
Online Services
55 55%
Online Services
45% 45
Work Management
60 60%
Work Management
40% 40

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stella Connect and CallMiner Eureka

Stella Connect Reviews

We have no reviews of Stella Connect yet.
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CallMiner Eureka Reviews

Best Call Center Software: The Complete List (2020 Update)
CallMiner Eureka's strength is in its Artificial Intelligence and Machine Learning technology which helps businesses analyze customer interaction and create actionable steps for improvement.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Stella Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stella Connect mentions (1)

  • Phishing link?
    Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: almost 2 years ago

CallMiner Eureka mentions (0)

We have not tracked any mentions of CallMiner Eureka yet. Tracking of CallMiner Eureka recommendations started around Mar 2021.

What are some alternatives?

When comparing Stella Connect and CallMiner Eureka, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

klaus - Conversation review tool for support teams

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

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