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CallMiner Eureka VS klaus

Compare CallMiner Eureka VS klaus and see what are their differences

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CallMiner Eureka logo CallMiner Eureka

Speech Analytics

klaus logo klaus

Conversation review tool for support teams
  • CallMiner Eureka Landing page
    Landing page //
    2023-08-30
  • klaus Landing page
    Landing page //
    2023-09-21

CallMiner Eureka videos

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klaus videos

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Quick Vid: Klaus (Review)

More videos:

  • Review - Klaus: Beautiful Christmas Classic except for THAT ONE THING...
  • Review - KLAUS MOVIE REVIEW | PLEASE WATCH THIS - Double Toasted

Category Popularity

0-100% (relative to CallMiner Eureka and klaus)

CallMiner Eureka

klaus

Communication
52 52%
Communication
48% 48
Business & Commerce
46 46%
Business & Commerce
54% 54
Online Services
55 55%
Online Services
45% 45
Work Management
36 36%
Work Management
64% 64

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CallMiner Eureka and klaus

CallMiner Eureka Reviews

Best Call Center Software: The Complete List (2020 Update)
CallMiner Eureka's strength is in its Artificial Intelligence and Machine Learning technology which helps businesses analyze customer interaction and create actionable steps for improvement.
Source: biz30.timedoctor.com

klaus Reviews

We have no reviews of klaus yet.
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Social recommendations and mentions

Based on our record, klaus seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CallMiner Eureka mentions (0)

We have not tracked any mentions of CallMiner Eureka yet. Tracking of CallMiner Eureka recommendations started around Mar 2021.

klaus mentions (1)

  • GitHub: “Human eyes” will never see the contents of your private repositories
    I am thinking about self-hosting my private repositories for some time now. I also want a simple web interface for convenience. I don't need a "Github clone" like Gogs, Gitea.. What simpler alternatives are there? I found https://github.com/jonashaag/klaus . Is there something else? - Source: Hacker News / 10 months ago

What are some alternatives?

When comparing CallMiner Eureka and klaus, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

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