Software Alternatives, Accelerators & Startups

Starloop VS HearBack.app

Compare Starloop VS HearBack.app and see what are their differences

Starloop logo Starloop

Manage your online reputation and get reviews with our automated software. Plus, one tree planted for every online review! Check out Starloop today.

HearBack.app logo HearBack.app

HearBack helps businesses collect and manage customer feedback to improve their Google reviews and online reputation.
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  • Starloop Landing page
    Landing page //
    2022-12-28

Starloop reputation management software helps your local business get real online reviews. The easy way to boost your online reputation and attract more customers in your town. Plus 1 tree planted for every review! Starloop is your secret weapon to getting 100s of real reviews, attracting more clients and increase your sales. Fast 5 minute setup, one ๐ŸŒณ tree planted per review, 30-day money back guarantee. Try Starloop today risk-free.

  • HearBack.app
    Image date //
    2026-05-24

HearBack is a review management platform built for local businesses โ€” restaurants, salons, clinics, and service SMBs that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4โ€“5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1โ€“3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly โ€” before it ends up on a public listing

Starloop features and specs

  • Review Generation
    Starloop helps businesses automate the process of generating reviews, which can enhance online reputation and increase customer trust.
  • User-Friendly Interface
    The platform offers an intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
  • Integration Capabilities
    Starloop integrates with multiple platforms, allowing for seamless management of online reviews and feedback across different channels.
  • Customer Support
    Starloop provides responsive customer support, assisting users in resolving issues and optimizing their experience with the platform.

Possible disadvantages of Starloop

  • Cost
    For smaller businesses or startups, the pricing of Starloop's services might be considered expensive, potentially limiting accessibility.
  • Learning Curve
    While the interface is user-friendly, some users may experience a learning curve when first getting started with the platform's features.
  • Feature Limitations
    Some users might find that Starloop lacks advanced features offered by competitors, which could be a drawback for businesses with specific needs.
  • Dependence on Third-Party Platforms
    Since Starloop relies on integration with external platforms, any issues with these third-party services could affect its performance.

HearBack.app features and specs

No features have been listed yet.

Starloop videos

How To Get 1000 Reviews Explained In 90 Seconds

More videos:

  • Review - Bad Reviews = Good โ€” Starloop
  • Review - Why you're not getting online reviews? โ€” Starloop
  • Review - 1,000 Real Google Reviews โ€” Starloop

HearBack.app videos

hearback Video

Category Popularity

0-100% (relative to Starloop and HearBack.app)
Online Reviews
87 87%
13% 13
Feedback Management
0 0%
100% 100
Reputation Management
86 86%
14% 14
Feedback
0 0%
100% 100

Questions & Answers

As answered by people managing Starloop and HearBack.app.

Why should a person choose your product over its competitors?

HearBack.app's answer:

Incumbents like Podium and Birdeye charge $250โ€“$400+/month and bundle features most local businesses will never use. HearBack gives you what actually moves the needle โ€” review requests via SMS, email, and QR code, plus AI replies that post automatically โ€” starting with a free plan and a Grow tier at $17/month. There are no long contracts, no bloat, and no sales team standing between you and the product. You're talking directly to the founder who built it.

What's the story behind your product?

HearBack.app's answer:

I kept seeing the same pattern: local businesses paying $250+/month for bloated review management platforms built for enterprise sales teams โ€” not for the salon owner who's cutting hair all day. Most of those features go unused. So I built HearBack to do the things that genuinely pay off for a local business: collect more reviews without the awkward ask, reply to every one without lifting a finger, and show up higher on Google when locals search nearby. I'm a developer, not a sales team โ€” so the product does the talking.

Which are the primary technologies used for building your product?

HearBack.app's answer:

HearBack runs on a Cloudflare-first stack โ€” Workers for the API and backend logic, D1 for the database, R2 for object storage, and KV for caching. The frontend is built with React and React Router. AI review replies are powered by Anthropic's Claude. SMS delivery uses ClickSend, and transactional email runs through AWS SES. The entire platform is serverless with no traditional infrastructure to manage.

What makes your product unique?

HearBack.app's answer:

HearBack combines review collection, AI-powered reply generation, and local SEO optimisation into one tool, at a price point built for owner-operated local businesses, not enterprise budgets.

Most competitors either handle collection or replies, not both. Our AI Reply Employee writes and posts personalised Google review responses in your brand voice, mentioning your town and trade so every reply doubles as a local SEO signal. Happy customers go straight to Google; unhappy ones reach you privately first, so your public profile only reflects your best work. And the whole thing is set up in under 60 seconds.

How would you describe the primary audience of your product?

HearBack.app's answer:

Owner-operated local businesses that live on word of mouth โ€” salons, barbers, restaurants, contractors, auto shops, dentists, med spas, cleaning services, and similar trades. Typically a business with 1โ€“5 locations across the UK, US, Canada, or Australia that knows Google reviews matter but doesn't have the time or budget for enterprise review software. They want something that works out of the box without a 45-minute onboarding call.

Who are some of the biggest customers of your product?

HearBack.app's answer:

HearBack is freshly launched and currently onboarding its first wave of early adopters across several verticals:

  • Hair salons and barber shops
  • Home service contractors (plumbers, electricians, cleaners)
  • Restaurants and cafรฉs
  • Auto repair shops
  • Dental and medical practices

We're growing from the ground up with hands-on founder support for every early customer.

User comments

Share your experience with using Starloop and HearBack.app. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Starloop seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Starloop mentions (4)

  • I'm tired of Homestars contacting me, but I'm nervous they'll review bomb me if I tell them to get f'd.
    Hello, just for context I work at starloop.com, if they review bomb you thats illegal and you can take action against them, also depending on the platform you are getting reviews on might take some time but you can get those removed with some persistancy. Source: about 3 years ago
  • Businesses without a website ๐Ÿ™‹ How do you do it?
    Sure, it's at starloop.com , we've found it awesome to get Google reviews (and to get Facebook recommendations although that is less important to us). Source: almost 4 years ago
  • How can I help a slow mattress store? Itโ€™s a family business
    We tried lots of different tools (Podium, Birdeye and bunch of others). They are all the same "Can you write us a review?" tools. The one we've had the most success with is Starloop.com with the tree planting per review. We get 3x more reviews with starloop which means we're getting reviews faster than competitors and our Cost Per Review works out 3x less. Source: almost 4 years ago
  • Responding to google reviews
    We tried all kind of solutions to get reviews from DIY in-house stuff to BirdEye.com and Podium and finally settled on starloop.com. They plant a tree for every review which got us more reviews than anything else we tried. Their team had a special program called Reputation Control (not sure if it's still available) which we did. We're on track for to hit 2k real reviews by the end of the year. It won't last... Source: almost 4 years ago

HearBack.app mentions (0)

We have not tracked any mentions of HearBack.app yet. Tracking of HearBack.app recommendations started around May 2026.

What are some alternatives?

When comparing Starloop and HearBack.app, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

Weave - Weave creates a virtual network that connects Docker containers deployed across multiple hosts.

GatherUp - Gather your customer feedback and reviews into one place to drive sales up. GatherUpยฎ (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing, improves SEO and converts customers.

Reputon - Collect, improve, manage and display Google, Facebook, Trustpilot, Yelp & Amazon reviews on Shopify merchant store, avoid negative reviews. Testimonials and feedback to boost your website SEO.

Birdeye - AI Agents for Multi-Location Brands