Software Alternatives, Accelerators & Startups

Standard Notes VS LiveAgent

Compare Standard Notes VS LiveAgent and see what are their differences

Standard Notes logo Standard Notes

A safe place for your notes, thoughts, and life's work

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Standard Notes Landing page
    Landing page //
    2023-10-21
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Standard Notes features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Standard Notes videos

Standard Notes: Full Review, Pricing & Thoughts

More videos:

  • Review - Standard Notes: Premium Review

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Standard Notes and LiveAgent)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Notes
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Standard Notes and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Standard Notes and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Standard Notes and LiveAgent

Standard Notes Reviews

11 Best Google Keeps Alternatives for 2024
As you can see, Standard Notes features a straightforward design, unlike many Google Keep alternatives. This makes it exceptionally user-friendly, even for novices.
Source: upbase.io
8 Best Free Google Keep Notes Alternatives for Easy Note-Taking
Standard Notes is a no-frills note-taking app that focuses on simplicity. It doesn't require registration, making it easy to start taking notes right away. While it lacks advanced features like notebooks or checkboxes, it offers end-to-end encryption for added security. Standard Notes is free to use and supports all major browsers.
10 Best Open Source Note-Taking Apps for Linux
Standard Notes enables you to capture actions with note types (markdown test, plain text, tasks, to-dos, code, spreadsheets, and more). It also features smart views, nested folders, an authenticator, password protection, passcode, face ID, and fingerprint locking. It also supports data import and export and comes standard with sync to all devices and end-to-end encryption.
Source: www.tecmint.com
The best encrypted note taking apps
Standard Notes: Standard Notes is a well-featured note-taking app that provides cross platform apps as well as end-to-end encrypted storage. Standard Notes offers marketing materials emphasizing how encryption, security, and privacy yield critical benefits for collaboration and creativity. Standard Notes’ source code is open-source and links to information about...
Source: www.skiff.com
15 Best Notability Alternatives 2022
One of the best note-taking apps like Notability, that you can use to create simple or complex notes quickly, is Standard Notes. It’s equipped to handle spreadsheets, markdown, plain text, rich text, tasks and to-dos, code snippets, and any kind of information you want to save.

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Standard Notes seems to be more popular. It has been mentiond 128 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Standard Notes mentions (128)

  • Show HN: Text Lambda, a versatile notebook for your personal data
    This certainly could be useful for me personally, but it would need more functionality. I think the _full_ project could be very useful though. However I would ask, how is this different from e.g. https://standardnotes.com/ and other note systems available ? - Source: Hacker News / 4 months ago
  • A rant: improve your comms Evernote. Oh and bye.
    Standard Notes - Fully Private and Secure with Multiple different Editors and Backup options including Self hosting. Source: 6 months ago
  • Evernote will restrict free users to 50 notes starting December 4
    I've been using Standard Notes'[0] free tier for a while now without issues. Far superior to Evernote. And apparently EN uses your data for machine learning so they can monetize their free users. Standard operating procedure. [0] https://standardnotes.com/. - Source: Hacker News / 7 months ago
  • ⟳ 4 apps added, 72 updated at f-droid.org
    Standard Notes (version 3.178.0): An end-to-end encrypted note-taking app for digitalists and professionals. Source: 8 months ago
  • Beaver Notes: A Privacy-Focused Open-Source Note-Taking App
    - How do I get my data OUT of this thing, if I decide it isn’t right for me? C) If you’re going to go down the “unlike other note-taking platforms” route, it might be valuable to explicitly help people make the comparison in terms of features/approaches/architecture/trade-offs etc. How should one compare this against [Obsidian](https://obsidian.md)? [Simplenote](https://simplenote.com)?... - Source: Hacker News / 11 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Standard Notes and LiveAgent, you can also consider the following products

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.