Software Alternatives, Accelerators & Startups

Square Appointments VS Queue-it

Compare Square Appointments VS Queue-it and see what are their differences

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Square Appointments logo Square Appointments

Add an online booking link. Easily embed the customizable widget directly on your website. Any changes to your online scheduling, prices, or services update automatically.

Queue-it logo Queue-it

Queue-it empowers organizations to deliver seamless user experiences and protect their brand reputation by controlling online traffic.
  • Square Appointments Landing page
    Landing page //
    2023-06-13
  • Queue-it Landing page
    Landing page //
    2023-09-19

Queue-it helps in high-demand and limited-supply situationsโ€”like sneaker releases, ticket on-sales, or government registrationsโ€”that can easily overwhelm a website or app. In these high-demand situations, online visitors are redirected to a customizable waiting room and then throttled back to the website or app. In the case of scheduled sales or registrations, organizations can create a scheduled waiting room that holds early visitors on a countdown page and randomizes them just like a raffle once the sale or registration begins, giving everyone an equal chance. Later visitors are then added to the end of the line on a first-come, first-served basis. Queue-it's virtual waiting room can also guard against traffic overload 24/7, working as a safety net by constantly monitoring traffic inflow and only activating the waiting room when traffic exceeds the configured thresholds. By controlling online traffic, Queue-it's virtual waiting room lets organizations control their online experience. They capture sales, deliver seamless user experiences, ensure fairness, and protect brand reputation.

Square Appointments features and specs

  • User-Friendly Interface
    Square Appointments offers an intuitive and easy-to-navigate interface, making it simple for both business owners and customers to book and manage appointments.
  • Integration with Square Ecosystem
    It seamlessly integrates with other Square products such as Square POS, Square Payments, and Square Marketing, providing a unified system for managing appointments, transactions, and marketing efforts.
  • Automated Reminders
    The platform allows businesses to send automated appointment reminders to clients via email or SMS, reducing no-show rates and ensuring better schedule adherence.
  • Online Booking
    Square Appointments offers a customizable online booking site where clients can book appointments 24/7, which enhances customer convenience and captures more bookings.
  • Flexible Payment Options
    The service supports various payment options, including prepayments, deposits, and cancellation fees, which help secure revenue and manage the financial aspects of appointments effectively.

Possible disadvantages of Square Appointments

  • Cost
    While there is a free tier, advanced features and additional staff management capabilities come with a monthly fee that might be costly for small businesses with limited budgets.
  • Limited Customization
    Though user-friendly, the platform may have limited customization options for businesses with specific needs or branding requirements compared to other more flexible scheduling solutions.
  • Dependence on Internet
    As a cloud-based service, an internet connection is required to access Square Appointments, which can be a drawback in areas with unreliable internet connectivity.
  • Limited International Availability
    Square Appointments primarily caters to the US market, and businesses operating in other countries may face limitations in terms of availability and support.
  • Performance Issues
    Some users have reported occasional performance issues such as slow loading times or glitches, potentially affecting the booking experience for customers and the management of appointments.

Queue-it features and specs

  • Scalability
    Queue-it can handle sudden spikes in user traffic by delaying requests to manage capacity, making it ideal for events with high demand.
  • User Experience
    By providing a virtual waiting room, Queue-it helps users understand their position in line, improving the experience during peak times.
  • Fairness
    Queue-it ensures that users are served on a first-come, first-served basis, which can improve perceived fairness during high-demand situations.
  • Integration
    Queue-it can be integrated with a variety of web technologies and platforms, making it versatile for different e-commerce sites and services.
  • DDoS Mitigation
    Helps protect against Distributed Denial of Service attacks by controlling the flow of traffic to the website.

Possible disadvantages of Queue-it

  • User Frustration
    While waiting in a queue, some users may become frustrated and abandon the process, potentially leading to lost sales or engagement.
  • Complexity of Setup
    Implementing and configuring Queue-it may require technical knowledge and effort, which could be a challenge for some organizations.
  • Cost
    Queue-it is a paid service, which may be a con for smaller businesses or organizations with limited budgets.
  • Dependency on Third-party
    Relying on an external service can introduce an additional point of failure and dependability in the system.
  • Potential for Extended Wait Times
    If not properly managed, queues might become long, leading to further delays and potential customer dissatisfaction.

Analysis of Square Appointments

Overall verdict

  • Square Appointments is a robust and user-friendly solution that is well-suited for businesses looking for an integrated appointment scheduling and payment processing system. Its seamless integration with Square's ecosystem and affordable pricing model make it an appealing choice for many small and medium-sized enterprises.

Why this product is good

  • Square Appointments is a popular scheduling and point-of-sale solution offered by Square, known for its ease of use and integration capabilities. It provides small to medium-sized businesses with an efficient way to manage appointments, handle payments, and integrate seamlessly with other Square services. Key features include online booking via a customizable website, automated text and email reminders, and user-friendly interfaces for both administrators and clients. Its affordability and scalability make it an attractive choice for diverse businesses, from salons to healthcare providers.

Recommended for

  • Salons and spas
  • Fitness trainers and gyms
  • Healthcare providers
  • Therapists and consultants
  • Any service-based business needing a reliable scheduling solution

Square Appointments videos

Square Appointments Demo and Step by Step Setup Tutorial 2019

More videos:

  • Review - Square Appointments - 2018 UPDATE and Answers to YOUR Questions
  • Review - Getting started with Square Appointments

Queue-it videos

[Webinar] Get the Most Out of Queue-it

More videos:

  • Review - How does Queue-it's virtual waiting room work?
  • Review - Queue-it's Custom Queue Layout - Everything You Need to Know

Category Popularity

0-100% (relative to Square Appointments and Queue-it)
Appointments and Scheduling
Visitor Management System
Appointment Scheduling
100 100%
0% 0
Queue Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square Appointments and Queue-it

Square Appointments Reviews

Acuity Scheduling alternatives for businesses outgrowing it
If you take payments on Square, Square Appointments is the path of least resistance โ€” booking, POS, and payouts in one login, a free tier for a single location, and hardware you may already own. For a Square-native business, that integration is the whole pitch and it's a good one. Outside the Square ecosystem the case is weaker, since you're adopting Square's world to get...
Source: opencals.com
Best hair salon booking software in 2026
If your salon already takes payments on Square, Square Appointments is the path of least resistance. Booking, POS, and payouts live in one account, there's a free tier for a single location, and the hardware you may already own just works. For a Square-native salon, that integration is the entire pitch and it's a strong one.
Source: opencals.com
The Best 24 Appointment Scheduling Apps and Booking Software
If youโ€™re looking for a flexible booking and payment platform, Square Appointments is worth your consideration. Through Square Appointments, you can:
Best Salon Software 2020: The Ultimate Guide
In fact, Square Appointments is like a hybrid between a pure appointment scheduling software and an All-in-One Salon Software. When you start using Square Appointments, you also get access to their free POS system, free payment platform (only charged per transaction) and free team management features.
The 17 Best Appointment Scheduling Apps
If your business already uses the payment processing service Square, consider choosing the appointment booking app from the same company. Square Appointments is designed to help business owners get clients onto their schedule quickly and painlessly. As with any other appointment booking service, clients request appointments through an online booking page, which is based on...
Source: zapier.com

Queue-it Reviews

We have no reviews of Queue-it yet.
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Social recommendations and mentions

Based on our record, Queue-it should be more popular than Square Appointments. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square Appointments mentions (2)

  • Best POS Solution?
    Ah I see. The driver I use has an online appointment reservation system for this. Square has an integration https://squareup.com/us/en/appointments. Source: over 3 years ago
  • Calendar options to handle personal & business schedule. I'm also lean towards being ADD with a HEALTHY dose of analysis paralysis.
    Otherwise, simplify if possible. Https://squareup.com/us/en/appointments So simple to book appointments, bill, get paid. Could be your ADD is adding a ton of unnecessary steps/details to quoting, invoicing, and billing. Source: over 4 years ago

Queue-it mentions (15)

  • Dumb website only lets one user in at a time
    There's a whole business for bad performing websites that need to limit visitors! https://queue-it.com/. - Source: Hacker News / about 2 years ago
  • Looking for help - Website I've been archiving for the past few years has recently began having a strange issue
    Hello, I've been frequently archivng the Bungie Store as part of a wiki project for a few years now, but recently the website began acting strangle. The store has a queue system which it usually only deploys once a year (using the service Queue-It) to combat latency and bots. This has never been an issue when backing up the site using Wayback Machine before, as recently as October 4th, 2023. However, earlier this... Source: almost 3 years ago
  • Whose genius idea is this? You now need to join a virtual queue to even see the BTO/SBF information! ๐Ÿ™„
    They're using https://queue-it.com/ . Source: about 3 years ago
  • Thereโ€™s a waitlist right now to shop at Ulta during the Black friday sale. This sucks
    Sigh, they're using the same bandwidth rationing service as Ticketmaster: https://queue-it.com/. Source: over 3 years ago
  • Taylor Swift Ticket Sales Crash Ticketmaster, Ignite Fan Backlash, Renew Calls To Break Up Service: โ€œTicketmaster Is A Monopolyโ€
    Not that I donโ€™t think it can be done, but the waiting room tech probably doesnโ€™t want to support it. https://queue-it.com/ is where we were all sent. Source: over 3 years ago
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What are some alternatives?

When comparing Square Appointments and Queue-it, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Skiplino - Queue management system software for queuing customers and gather their feedbacks, monitor real-time information and speed of services.

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Qminder - Qminder works the way it sounds: It helps a company mind its queues.

SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.

QLESS - QLESS offers queue management software solution.