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Sparkly VS ConnectWise Automate

Compare Sparkly VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Sparkly logo Sparkly

Helps build social connections between coworkers on Slack.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • Sparkly Landing page
    Landing page //
    2022-04-03
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

Sparkly features and specs

  • User-Friendly Interface
    Sparkly offers an intuitive and easy-to-navigate interface, making it accessible for users without advanced technical skills.
  • Customization
    It provides a high level of customization, allowing businesses to tailor the bot to meet specific customer interaction needs.
  • Integration Capabilities
    The platform integrates well with existing systems and tools, facilitating a seamless workflow.
  • Automated Support
    Sparkly automates customer support tasks, which can enhance efficiency and reduce response times.

Possible disadvantages of Sparkly

  • Cost
    For smaller businesses, the pricing model might be prohibitive compared to other chatbot solutions.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, leveraging advanced features might require a steeper learning curve.
  • Dependency on Internet Connection
    As a cloud-based platform, Sparkly's performance is heavily reliant on a stable internet connection.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Sparkly videos

+ Add

✨My Favourite Lip & Eye Toppers✨ | The Best Sparkly Eyeshadows | Julia Adams

More videos:

  • Review - Enchanted Sparkly Rose Review

ConnectWise Automate videos

+ Add

Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to Sparkly and ConnectWise Automate)

Sparkly

ConnectWise Automate

Customer Support
35 35%
Customer Support
65% 65
IT Management
0 0%
IT Management
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sparkly and ConnectWise Automate

Sparkly Reviews

We have no reviews of Sparkly yet.
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ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing Sparkly and ConnectWise Automate, you can also consider the following products

Unbabel - We build multilingual understanding between companies and their customers.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Swifteq - Swifteq builds Zendesk apps that help customer support teams do more with less. AI-powered customer support software for ticket and help center automation.

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Crowdin - Localize your product in a seamless way

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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