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Solvvy VS LUMLITS

Compare Solvvy VS LUMLITS and see what are their differences

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Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

LUMLITS logo LUMLITS

Engineers social network platform
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • LUMLITS Landing page
    Landing page //
    2020-08-31

Solvvy features and specs

  • Improved Customer Support
    Solvvy provides self-service solutions, enabling customers to resolve issues quickly without needing live support.
  • Cost Efficiency
    By automating responses to common customer inquiries, Solvvy can reduce the volume of tickets that need to be handled by human agents, potentially lowering operational costs.
  • Scalability
    Solvvy's AI-driven platform can handle high volumes of customer interactions simultaneously, which is useful for companies experiencing rapid growth or variations in demand.
  • Integration Capabilities
    Solvvy is designed to integrate with existing customer support platforms and CRM systems, providing a seamless addition to current workflows.
  • Data Insights
    The platform provides analytics and insights into customer interactions, helping businesses improve their support services and understand customer needs.

Possible disadvantages of Solvvy

  • Implementation Complexity
    Setting up and customizing Solvvy to fit specific business needs may require significant time and technical resources.
  • Dependency on AI Training
    The effectiveness of Solvvy’s solutions heavily depends on the accuracy and thoroughness of its AI training, which can require ongoing effort to maintain.
  • Limited Human Interaction
    While automated, some customers might prefer or require human interaction for more complex or sensitive issues, which Solvvy might not adequately provide.
  • Costs for Advanced Features
    Access to all features and advanced capabilities might come with additional costs, affecting the overall budget.
  • Potential Integration Challenges
    While integration is possible, there might be challenges or limitations when integrating with certain legacy systems.

LUMLITS features and specs

No features have been listed yet.

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

LUMLITS videos

No LUMLITS videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Solvvy and LUMLITS)

Solvvy

LUMLITS

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Customer Service
100 100%
Customer Service
0% 0
AI
0 0%
AI
100% 100

User comments

Share your experience with using Solvvy and LUMLITS. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: about 3 years ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / about 4 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: over 4 years ago

LUMLITS mentions (0)

We have not tracked any mentions of LUMLITS yet. Tracking of LUMLITS recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and LUMLITS, you can also consider the following products

Zoho Desk - Industry's first context-aware Helpdesk Software

Awesome ChatGPT Prompts - Game Genie for ChatGPT

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Winoutt - The social network that empowers you

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Awesome Social Network - Kindness content with creation tools, templates & rewards

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