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SolarWinds Service Desk VS WebTitan

Compare SolarWinds Service Desk VS WebTitan and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

WebTitan logo WebTitan

WebTitan is an advanced DNS based web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. Cloud and gateway versions available.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • WebTitan Landing page
    Landing page //
    2022-12-15

WebTitan is DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. TitanHQ filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 7,500 customers. Improve your cybersecurity and try a free trial of WebTitan today including free support. Comprehensive reporting will let you see the browsing activity of your organization. Cloud and Gateway versions available.

SolarWinds Service Desk videos

+ Add

Why Choose Samanage IT Service Management Software?

More videos:

  • Review - SolarWinds Service Desk Overview
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

WebTitan videos

+ Add

How does Web Filtering Work? WebTitan Web Filter Demo. Web Filtering for your Business with TitanHQ.

More videos:

  • Review - Introducing the WebTitan Web Filtering appliance
  • Demo - WebTitan Web Filter DNS Proxy WADA Instructions and Demo from TitanHQ
  • Review - Web Filtering Recommendations for K12 Schools in the US with WebTitan from TitanHQ.com
  • Review - [Demo] WebTitan Cloud DNS Filter for MSPS
  • Review - DNS Filtering with WebTitan DNS Filter from TitanHQ

Category Popularity

0-100% (relative to SolarWinds Service Desk and WebTitan)

SolarWinds Service Desk

WebTitan

Help Desk
100 100%
Help Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Service Desk
100 100%
Service Desk
0% 0
Cyber Security
0 0%
Cyber Security
100% 100

User comments

Share your experience with using SolarWinds Service Desk and WebTitan. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and WebTitan

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

WebTitan Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Best network monitoring tools - at a glance(Image credit: WebTitan)1. WebTitanAdaptable web access policiesStrong range of analytics toolsMulti-faceted approach to handling security(Image credit: Pulseway)2. PulsewayLots of third party integrationsFlexible packagesDisaster recovery capabilities3. AteraFlexible deployment optionsEasy to useRange of features could be more...
Source: www.techradar.com

What are some alternatives?

When comparing SolarWinds Service Desk and WebTitan, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Cisco Umbrella - Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

OpenDNS Umbrella - Cloud Security

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Forcepoint Web Security - Seguridad Web De Última Generación Para La Fuerza Laboral Global Del Futuro

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