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WebTitan VS Freshservice

Compare WebTitan VS Freshservice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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WebTitan logo WebTitan

WebTitan is an advanced DNS based web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. Cloud and gateway versions available.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • WebTitan Landing page
    Landing page //
    2022-12-15

WebTitan is DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. TitanHQ filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 7,500 customers. Improve your cybersecurity and try a free trial of WebTitan today including free support. Comprehensive reporting will let you see the browsing activity of your organization. Cloud and Gateway versions available.

  • Freshservice Landing page
    Landing page //
    2023-06-09

WebTitan videos

+ Add

How does Web Filtering Work? WebTitan Web Filter Demo. Web Filtering for your Business with TitanHQ.

More videos:

  • Review - Introducing the WebTitan Web Filtering appliance
  • Demo - WebTitan Web Filter DNS Proxy WADA Instructions and Demo from TitanHQ
  • Review - Web Filtering Recommendations for K12 Schools in the US with WebTitan from TitanHQ.com
  • Review - [Demo] WebTitan Cloud DNS Filter for MSPS
  • Review - DNS Filtering with WebTitan DNS Filter from TitanHQ

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to WebTitan and Freshservice)

WebTitan

Freshservice

Security & Privacy
100 100%
Security & Privacy
0% 0
Project Management
0 0%
Project Management
100% 100
Cyber Security
100 100%
Cyber Security
0% 0
Monitoring Tools
31 31%
Monitoring Tools
69% 69

User comments

Share your experience with using WebTitan and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebTitan and Freshservice

WebTitan Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Best network monitoring tools - at a glance(Image credit: WebTitan)1. WebTitanAdaptable web access policiesStrong range of analytics toolsMulti-faceted approach to handling security(Image credit: Pulseway)2. PulsewayLots of third party integrationsFlexible packagesDisaster recovery capabilities3. AteraFlexible deployment optionsEasy to useRange of features could be more...
Source: www.techradar.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebTitan mentions (0)

We have not tracked any mentions of WebTitan yet. Tracking of WebTitan recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing WebTitan and Freshservice, you can also consider the following products

Cisco Umbrella - Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

OpenDNS Umbrella - Cloud Security

Redmine - Flexible project management web application

Forcepoint Web Security - Seguridad Web De Última Generación Para La Fuerza Laboral Global Del Futuro

Basecamp - A simple and elegant project management system.

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