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SolarWinds Service Desk VS Cisco Umbrella

Compare SolarWinds Service Desk VS Cisco Umbrella and see what are their differences

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SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

Cisco Umbrella logo Cisco Umbrella

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.
  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16
  • Cisco Umbrella Landing page
    Landing page //
    2022-03-31

SolarWinds Service Desk videos

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SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Cisco Umbrella videos

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How IT Works: Security at the DNS Layer with Cisco Umbrella

More videos:

  • Review - Cisco Umbrella Product Packages
  • Review - Cisco Umbrella Customer Review: Cisco IT

Category Popularity

0-100% (relative to SolarWinds Service Desk and Cisco Umbrella)

SolarWinds Service Desk

Cisco Umbrella

Help Desk
100 100%
Help Desk
0% 0
Cyber Security
0 0%
Cyber Security
100% 100
Service Desk
100 100%
Service Desk
0% 0
Monitoring Tools
40 40%
Monitoring Tools
60% 60

User comments

Share your experience with using SolarWinds Service Desk and Cisco Umbrella. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SolarWinds Service Desk and Cisco Umbrella

SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

Cisco Umbrella Reviews

We have no reviews of Cisco Umbrella yet.
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Social recommendations and mentions

Based on our record, Cisco Umbrella seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SolarWinds Service Desk mentions (0)

We have not tracked any mentions of SolarWinds Service Desk yet. Tracking of SolarWinds Service Desk recommendations started around Mar 2021.

Cisco Umbrella mentions (3)

  • Amazon Outage
    Cisco Umbrella | Leader in Cloud Cybersecurity and SASE Solutions. Source: about 1 year ago
  • How are Vpns blocked?
    A combination of subscription ip blocklists like that sold by MaxMind combined with DNS and application filtering services like Umbrella would catch most services. For good measure I'd toss in local .exe application whitelisting running on each of the schools machines to only allow the applications the school wants using something like applocker which is included in windows so it probably fits into their budget. Source: over 1 year ago
  • Blocking sites
    We've been very happy with Cisco's Umbrella product. A few years back I "test drove" the free version, but thats a very poor substitute for the paid product. It's not cheap, but it has worked very well for us. Over 70% of our users are remote since the start of COVID, so we opted for the "roaming client" installation on every endpoint. We have a "basic" network profile for our office locations that slightly... Source: over 1 year ago

What are some alternatives?

When comparing SolarWinds Service Desk and Cisco Umbrella, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Kaspersky Security for Internet Gateways - Kaspersky Security for Internet Gateways offers secure internet access for the employees.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

McAfee SmartFilter - McAfee Web Protection is a web security solution that includes an on-premises secure web gateway and SaaS-based web security delivered from the cloud.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

OpenDNS Umbrella - Cloud Security

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