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WebTitan VS Jira Service Desk

Compare WebTitan VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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WebTitan logo WebTitan

WebTitan is an advanced DNS based web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. Cloud and gateway versions available.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • WebTitan Landing page
    Landing page //
    2022-12-15

WebTitan is DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. TitanHQ filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 7,500 customers. Improve your cybersecurity and try a free trial of WebTitan today including free support. Comprehensive reporting will let you see the browsing activity of your organization. Cloud and Gateway versions available.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

WebTitan videos

+ Add

How does Web Filtering Work? WebTitan Web Filter Demo. Web Filtering for your Business with TitanHQ.

More videos:

  • Review - Introducing the WebTitan Web Filtering appliance
  • Demo - WebTitan Web Filter DNS Proxy WADA Instructions and Demo from TitanHQ
  • Review - Web Filtering Recommendations for K12 Schools in the US with WebTitan from TitanHQ.com
  • Review - [Demo] WebTitan Cloud DNS Filter for MSPS
  • Review - DNS Filtering with WebTitan DNS Filter from TitanHQ

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to WebTitan and Jira Service Desk)

WebTitan

Jira Service Desk

Security & Privacy
100 100%
Security & Privacy
0% 0
Help Desk
0 0%
Help Desk
100% 100
Cyber Security
100 100%
Cyber Security
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebTitan and Jira Service Desk

WebTitan Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Best network monitoring tools - at a glance(Image credit: WebTitan)1. WebTitanAdaptable web access policiesStrong range of analytics toolsMulti-faceted approach to handling security(Image credit: Pulseway)2. PulsewayLots of third party integrationsFlexible packagesDisaster recovery capabilities3. AteraFlexible deployment optionsEasy to useRange of features could be more...
Source: www.techradar.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing WebTitan and Jira Service Desk, you can also consider the following products

Cisco Umbrella - Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OpenDNS Umbrella - Cloud Security

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Forcepoint Web Security - Seguridad Web De Última Generación Para La Fuerza Laboral Global Del Futuro

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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