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soapUI VS Zendesk

Compare soapUI VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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soapUI logo soapUI

SoapUI Pro is one of the most prominent API testing platforms around, allowing developers to quickly prototype the functions of their apps and get them to market with little hassle.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • soapUI Landing page
    Landing page //
    2023-09-16
  • Zendesk Landing page
    Landing page //
    2022-03-08

soapUI videos

+ Add

REST API Automation - SoapUI OpenSource Review - Mac

More videos:

  • Review - Testing REST API with SoapUI OpenSource - Part 6 - Assertions - Mac
  • Review - SoapUI Certification : Basic details about certification

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to soapUI and Zendesk)

soapUI

Zendesk

Website Testing
100 100%
Website Testing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Automated Testing
100 100%
Automated Testing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using soapUI and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare soapUI and Zendesk

soapUI Reviews

15 Best Postman Alternatives for Automated API Testing [2022 Updated]
SoapUI provides security and load testing features, and its functional testing supports SOAP and REST API. Users can use SoapUI’s drag-and-drop or point-and-click for scripting features, creating and running automated regression, compliance, and load tests on Web API.
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
SoapUI is a widely popular API testing tool. It allows you to test REST and SOAP protocols. It facilitates seamless integrations and reusability of scripts. However, load and workflow testing is difficult with SoapUI.
Source: www.guru99.com
API Testing with Postman and Postman Alternatives
SeleniumTutorial Series For Beginners To Advanced FREEKatalonTutorial for beginners, which will focus on discussing and learning Katalon Studio test automation tool.SoapUITutorial series is designed for beginners who want to start learning the WebService to advanced.JIRAJira tutorial for beginners, and learn about the Atlassian JIRA tool.
Source: www.softwaretestingclass.com
Best Postman Alternatives: Fastest API Testing Tools
SoapUI is another highly popular testing tool used for functional testing and web services. You can also use it for JMS and HTTP based services. The software is open-source and fully free to use. But, with SoapUI pro, you will be able to get some additional features which will facilitate you more.
Source: www.pcstacks.com
Top 6 Complete Automation Testing Solutions
SoapUI is a tool used for testing API and services. The tool is designed by SmartBear and it is widely known for its powerful data-driven testing, asynchronous testing, and reusable scripts. SoapUI supports both REST and SOAP services and can be used as an open-source or upgraded to a pro version.
Source: dzone.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

soapUI mentions (0)

We have not tracked any mentions of soapUI yet. Tracking of soapUI recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing soapUI and Zendesk, you can also consider the following products

Postman - The Collaboration Platform for API Development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TestComplete - TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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