Software Alternatives, Accelerators & Startups

Smartlook VS SuprSend

Compare Smartlook VS SuprSend and see what are their differences

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

SuprSend logo SuprSend

Single Notification API for Every Channel (SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox)
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • SuprSend Landing page
    Landing page //
    2023-01-13

SuprSend provides scalable notification infrastructure to trigger workflow-based transactional notifications, run CRONs, and engagement campaigns.

  • Dynamic Template Management with version control
  • Batching and Digesting Notifications
  • Preference Management
  • Channel & Vendor Fallback Mechanisms
  • Brand Management
  • Real-time visibility with webhooks support
  • Audit and Logs
  • SMS, Slack, Whatsapp, Email, SMS, Push, App Inbox Support

Try for free: https://app.suprsend.com/en/signup/

Built for: # Startups (0-1) # Scaling Startups with Infra needs # B2B2C, B2B & B2C Companies # Enterprises. Send workflow-triggered notifications via single API integration to multiple channels.

How do you trigger communications on SuprSend notification system?

You can trigger communications in one of two ways: Send events to SuprSend from your frontend clients (android app, website, etc) via SuprSend Client SDK, and create a Workflow on SuprSend platform to trigger communication on an event.

Create workflow and trigger communication from your backend using an omnichannel HTTPS API method, or use our Backend SDK.

All the other components (like vendors, templates, optimization, scaling, etc.) are created and managed on the SuprSend platform.

Smartlook features and specs

No features have been listed yet.

SuprSend features and specs

  • Batching & Digests (Fallback Mechanism): Yes
  • Channel & Vendor Smart Routing: Yes
  • Preferences Management (Multiple Levels): Yes
  • Brand Management (Dynamic Customisation): Yes
  • Webhooks based real-time analytics: Yes
  • App Inbox Management: Yes
  • Channels (SMS, Slack, Email, Push, Whatsapp): Yes

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

SuprSend videos

Introducing SuprSend: Single Notification API Infrastructure

Category Popularity

0-100% (relative to Smartlook and SuprSend)
Web Analytics
100 100%
0% 0
Developer Tools
0 0%
100% 100
Analytics
100 100%
0% 0
Push Notifications
0 0%
100% 100

Questions and Answers

As answered by people managing Smartlook and SuprSend.

What makes your product unique?

SuprSend's answer:

Single API to deliver all product notifications with multiple channels. It makes the Dev's and PMs life easier by just calling the API and getting the work done.

Why should a person choose your product over its competitors?

SuprSend's answer:

SuprSend notification infrastructure API offers discounted startups package. Moreover we have a user churn rate of less than 1%, signalling our robust product and customer support.

How would you describe your primary audience?

SuprSend's answer:

Dev teams who wants an abstraction for their current hassle around notification. Product teams who want to have visibility and control over notification logic and workflows.

What's the story behind your product?

SuprSend's answer:

The founders worked in companies at CTO, CPO level positions, saw a constant and recurring need to revamp notification engines, or maintain it. That led to an idea to create a notification infrastructure as a service platform for product notifications.

Which are the primary technologies used for building your product?

SuprSend's answer:

Front End: React, Java, Flutter, Angular Backend: Python, Go, Node, JS, Nextjs ++

We are constantly rolling out support for newer tech stacks.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and SuprSend

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.

SuprSend Reviews

  1. Good notification service API for templating, workflow triggers, and managing providers

    SuprSend is a good tool for steamlining complete notification system, Using it for templating across push, app inbox and emails. Provides good observability and built in retrying mechanisms.

    👍 Pros:    Templates are great|Workflow support|Drag and drop email builder|Inapp inbox|Full transaction observability|Api & webhooks

6 Best Notification Infrastructure for Modern Applications
SuprSend is the next infrastructure on the list that skillfully manages product notifications across different channels. Offering a single API for all the channels, it is equipped with an intuitive dashboard that enables the developers to send cross-channel notifications to the end users and scale with the requirements.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

SuprSend mentions (0)

We have not tracked any mentions of SuprSend yet. Tracking of SuprSend recommendations started around Oct 2022.

What are some alternatives?

When comparing Smartlook and SuprSend, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Knock App - Power your product notifications with Segment and Hightouch.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

MagicBell - Your app needs a notification inbox – with real-time sync, web & mobile push, and a UI that matches your brand.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Courier - Courier is a notification API built for developers. Design once, and deliver to any channel – email, Slack, SMS, push, and more – all through a single API.