Software Alternatives & Reviews

Small Improvements VS Surfboard

Compare Small Improvements VS Surfboard and see what are their differences

Small Improvements logo Small Improvements

Human-friendly performance management that helps employees grow and succeed

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Small Improvements Landing page
    Landing page //
    2021-08-13

Small Improvements is a performance management tool that helps employees grow and succeed. Over 750 medium-sized companies use the customizable set of core features – Praise, 1:1 Meetings, Objectives, 360s, and Reviews – to encourage timely, meaningful feedback.

  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

Small Improvements features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Small Improvements videos

Kaizen | The Philosophy of Continuous Small Improvements | Book Review | Sadman Sadik (সাদমান সাদিক)

More videos:

  • Review - Apple Airpods (2019) Review: Small improvements
  • Review - Stratocaster Upgrades | 2 Small Improvements for a Mexican Strat

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Small Improvements and Surfboard)
HR
100 100%
0% 0
Employee Scheduling
0 0%
100% 100
Employee Performance Management
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Small Improvements and Surfboard, you can also consider the following products

Lattice - Lattice helps teams stay aligned around their goals so they can accomplish more.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

15Five - 15Five software elevates the performance and engagement of employees by consistently asking questions and starting the right conversations.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

7Geese - A cloud-based private social network for employees to achieve goals, receive recognition, and gather continuous feedback.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.