Slite
Notion
Confluence
Nuclino
Dropbox Paper
Evernote
Tettra
OneNote
Request Tracker
osTicket
Zammad
Freshdesk
Redmine
Jira
JitBit Helpdesk
Zendesk
Slite is a simple collaborative documentation tool that helps businesses stay organized and work more thoughtfully.
Slite Request TrackerBased on our record, Request Tracker should be more popular than Slite. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We use slite.com and it's really been great. Source: over 1 year ago
Slite - super underrated knowledge base, prettier and simpler than Notion, cool team & badass blog. Source: over 1 year ago
We use slite.com (for no particular reason) and link to each sop in a google spreadsheet process thats set up for a particular large task. That spreadshseet is shared among everyone. Each SOP contains a video as well of how to do the task being as specific as possible. Source: almost 2 years ago
For solo knowledge management: Logseq For collaborative work, longform discussions, shared wiki: Slite. Source: about 2 years ago
This is really just advertising (little content in the slides) for Slite: https://slite.com/. - Source: Hacker News / over 2 years ago
> Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 27 days ago
At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago
Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago
I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago
We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 12 months ago
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
osTicket - osTicket is a widely-used open source support ticket system.
Confluence - Confluence is content collaboration software that changes how modern teams work
Zammad - The Zammad - Help Desk and Ticket System - Community Page
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community