Slite VS Zammad

Zammad

The Zammad - Help Desk and Ticket System - Community Page

Landing page //
2023-07-24

Slite is a simple collaborative documentation tool that helps businesses stay organized and work more thoughtfully.

Landing page //
2023-07-27

Slite

Website: slite.com
Pricing URL: Official Slite Pricing
$ Details: -
Release Date: 2017 January
Startup details
Country: France
State: Ile-de-France
City: Paris
Founder(s): Christophe Pasquier
Employees: 10 - 19

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Zammad

Website: zammad.org
Pricing URL: -
$ Details
Release Date: -

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Slite videos

+ Add

What is Slite | Slite Full Review| Note Taking for Teams | Pearl Lemon Reviews

Zammad videos

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Zammad

Category Popularity

0-100% (relative to Slite and Zammad)

Zammad

Productivity

100 100%

Productivity

0% 0

Customer Support

0 0%

Customer Support

100% 100

Project Management

100 100%

Project Management

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Slite and Zammad. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Slite and Zammad

Slite Reviews

Best 25 Software Documentation Tools 2023

Slite is a collaborative documentation tool designed for teams to create and organize knowledge base articles, notes, and documentation in a shared workspace.

Source: www.uphint.com

12 Most Useful Knowledge Management Tools for Your Business

Slite integrates with Slack, Trello, GitHub, and Asana, among others. It allows you to import and export data, but you cannot compare documents through this tool, meaning you’ll have to look elsewhere for that feature.

Source: www.archbee.com

11 Top Confluence Alternatives & Competitors For Team Collaboration

One of the best things about Slite is that it’s easy to set up. No complicated setup procedures or manual adjustments. You’ll be up and running in no time!

Source: clickup.com

The 11 Best Slite Alternatives in 2022- Free Tools Included!

A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.

Source: remoteverse.com

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024

Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...

Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Zammad should be more popular than Slite. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Slite mentions (10)

An alternative to Notion?
We use slite.com and it's really been great. Source: over 1 year ago
What is ONE SaaS product NOT well known but deserves to be?
Slite - super underrated knowledge base, prettier and simpler than Notion, cool team & badass blog. Source: over 1 year ago
Online business owners who make $100k+ yearly profit, what do you do and how much time did it take to make it?
We use slite.com (for no particular reason) and link to each sop in a google spreadsheet process thats set up for a particular large task. That spreadshseet is shared among everyone. Each SOP contains a video as well of how to do the task being as specific as possible. Source: almost 2 years ago
Notion alternatives? (and what I’ve tested so far)
For solo knowledge management: Logseq For collaborative work, longform discussions, shared wiki: Slite. Source: about 2 years ago
Is async for everyone? Pitch deck by Slite
This is really just advertising (little content in the slides) for Slite: https://slite.com/. - Source: Hacker News / over 2 years ago

Zammad mentions (18)

An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
MSP opensource ticketing tool -ITSM
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Free Service Desk Software
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/. Source: over 1 year ago

What are some alternatives?

When comparing Slite and Zammad, you can also consider the following products

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

osTicket - osTicket is a widely-used open source support ticket system.

Confluence - Confluence is content collaboration software that changes how modern teams work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!