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Request Tracker VS Nuclino

Compare Request Tracker VS Nuclino and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

Nuclino logo Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • Nuclino Landing page
    Landing page //
    2023-07-30

Request Tracker videos

+ Add

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Nuclino videos

+ Add

Nuclino - 2019 Review | Features, Pricing & Opinions

More videos:

  • Tutorial - How to Use Nuclino as a Team Knowledge Base (Demo + Review)

Category Popularity

0-100% (relative to Request Tracker and Nuclino)

Request Tracker

Nuclino

Customer Support
100 100%
Customer Support
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Project Management
13 13%
Project Management
87% 87

User comments

Share your experience with using Request Tracker and Nuclino. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and Nuclino

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Nuclino Reviews

Best 25 Software Documentation Tools 2023
Nuclino is a cloud-based team collaboration and documentation tool that allows teams to create, organize, and share documentation in a collaborative environment.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
Nuclino is team collaboration software that brands itself as “your team’s collective brain.” The tool helps you bring all your company knowledge, docs, and projects together, allowing for smooth collaboration.
Source: www.archbee.com
19 Best Online Documentation Software & Tools for 2023
Nuclino is a simple yet modern online documentation software that enables your teams to work collaboratively on projects and documents. It provides you with a unified space where you can build and share knowledge, track document history, and communicate seamlessly with teams. What’s really fascinating about Nuclino is that it lets you visualize work through lists, boards,...
Source: www.proprofskb.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Nuclino is an excellent Confluence alternative that serves as an internal knowledge base and wiki software.
Source: clickup.com

Social recommendations and mentions

Based on our record, Request Tracker seems to be a lot more popular than Nuclino. While we know about 22 links to Request Tracker, we've tracked only 1 mention of Nuclino. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
View more

Nuclino mentions (1)

What are some alternatives?

When comparing Request Tracker and Nuclino, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Confluence - Confluence is content collaboration software that changes how modern teams work

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

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