Software Alternatives & Reviews

Slab VS Zendesk

Compare Slab VS Zendesk and see what are their differences

Slab logo Slab

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Slab Landing page
    Landing page //
    2022-03-22

Why Use Slab?

Most internal tools are frustrating to use — not to mention an eyesore — and quickly grow stale. Not Slab. In Slab, your content looks good by default and we make it easy for anyone to contribute. Unified search allows your team to find what they need, exactly when they need it, across all your integrated tools — in one dedicated place on Slab.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Slab videos

Slab Team Wiki Review: Features, Pricing & Thoughts

More videos:

  • Review - Concrete Slab - Post-Tension Foundation Review
  • Review - Disc Review - Infinite Discs - Slab

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Slab and Zendesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Slab and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Slab and Zendesk

Slab Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Slab is a feature-rich and integration-packed wiki tool that prevents knowledge silos and builds a collaborative, knowledge-sharing work environment. Trusted by over 3000 companies, Slab helps you create an online wiki and make it searchable for your teams. The tool integrates beautifully with popular tools like GitHub, Google Drive, Slack, Figma, G-Suite, Trello, and...
The 11 Best Slite Alternatives in 2022- Free Tools Included!
Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, getting the team onboard, adding new articles, and searching articles, everything works as you would expect without having to figure anything out. It’s simple and easy to use, and we enjoy using it more and...
Source: remoteverse.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Slab should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Slab mentions (16)

  • I Fucking Hate Jira
    I’ve been pretty happy with Slab. Straightforward shared wiki with a good editor, governance, and integrations. https://slab.com/ I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure. - Source: Hacker News / 3 months ago
  • free-for.dev
    Slab — A modern knowledge management service for teams. Free for up to 10 users. - Source: dev.to / over 1 year ago
  • Ask HN: Who is hiring? (November 2022)
    Slab | Engineering | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands of customers rely... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (October 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (September 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Slab and Zendesk, you can also consider the following products

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Confluence - Confluence is content collaboration software that changes how modern teams work

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!