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Sidequest for Slack VS Desk365

Compare Sidequest for Slack VS Desk365 and see what are their differences

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Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Sidequest for Slack

Website
getsidequest.app
Pricing URL
Official Sidequest for Slack Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Release Date
-
Edit details

Sidequest for Slack features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Sidequest for Slack videos

+ Add

Sidequest for Slack in 10 Minutes

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to Sidequest for Slack and Desk365)

Sidequest for Slack

Desk365

Project Management
100 100%
Project Management
0% 0
Customer Support
42 42%
Customer Support
58% 58
Task Management
100 100%
Task Management
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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What are some alternatives?

When comparing Sidequest for Slack and Desk365, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Halp for Microsoft Teams - An internal help desk built into Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Slack Jira Integration - Easily keep issues moving right from Slack

Kyber for Slack - All-in-one Slack app: tasks, standups, polls, surveys & more

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