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useSherlock.ai VS Eclipse

Compare useSherlock.ai VS Eclipse and see what are their differences

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useSherlock.ai logo useSherlock.ai

An AI call detective in Slack. Ask about your calls in plain English โ€” it investigates Twilio, ElevenLabs & Genesys among many other aservices and answers in seconds. Slack-native forensics for Twilio + ElevenLabs call failures

Eclipse logo Eclipse

Eclipse is an open source community, whose projects are focused on building an open development platform comprised of extensible frameworks, tools and runtimes for building, deploying and managing software across the lifecycle.
  • useSherlock.ai Sherlock AI on Slack
    Sherlock AI on Slack //
    2026-03-02
  • useSherlock.ai Sherlock Calls investigating issues
    Sherlock Calls investigating issues //
    2026-03-02
  • useSherlock.ai Sherlock Calls answers to questions
    Sherlock Calls answers to questions //
    2026-03-02
  • useSherlock.ai Sherlock Calls in action
    Sherlock Calls in action //
    2026-03-02
  • useSherlock.ai Sherlock Calls you AI Call Detective
    Sherlock Calls you AI Call Detective //
    2026-03-02

Sherlock Calls investigates failed voice AI calls and posts the findings in Slack: a correlated cross-provider timeline, root cause with evidence, and first checks in triage order โ€” giving voice AI observability to telephony engineers and on-call SREs without new dashboards.

When a Twilio, ElevenLabs, Vapi, Retell AI, Genesys, or Amazon Connect call fails, the evidence is split across providers with misaligned timestamps and call identifiers. Sherlock connects to your stack via OAuth, correlates all events automatically, and posts a structured incident case file in the same Slack thread where the alert fired. Free to start โ€” 100 credits, no credit card. Team plans from $50/month.

  • Eclipse Landing page
    Landing page //
    2023-10-18

useSherlock.ai

$ Details
Free Trial
Platforms
Slack ElevenLabs Twilio Genesys Hubspot Google Aircall Amazon Datadog Stripe
Release Date
2026 February
Startup details
Country
Spain
State
Madrid
City
Madrid
Founder(s)
Jorge, Borja, Jose
Employees
1 - 9

Eclipse

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

useSherlock.ai features and specs

  • CALL INVESTIGATION
    Ask Sherlock Calls about any call in Slack. Get details, status, duration, events, and errors from Twilio or Genesys in one question โ€” it fetches everything automatically.
  • TRANSCRIPT ANALYSIS
    Search through ElevenLabs conversation transcripts right from Slack. Find specific moments, keywords, or patterns across hundreds of calls instantly.
  • MARKETING & ADS INSIGHTS
    Correlate call outcomes with ad campaigns. Ask "Which Google Ads campaign drove the most qualified calls this week?" and Sherlock Calls cross-references call data with Google Ads, Meta Ads, and Analytics.
  • CRM SYNC & ENRICHMENT
    Sherlock Calls connects to HubSpot, Salesforce, and Dynamics 365 to enrich call data with CRM context. Ask "What deal stage is the caller from +34 611...?" and get the full picture โ€” calls, contacts, and pipeline in one answer.
  • COST BREAKDOWN
    Ask "What did calls cost this week?" in Slack and get an instant breakdown by provider. Spot anomalies, track spending trends, and optimize per-call economics.
  • CROSS-SERVICE CORRELATION
    Sherlock Calls builds a unified timeline across Twilio, ElevenLabs, your CRM, and ad platforms. See the full journey โ€” from ad click to call to deal closed โ€” posted as a clean thread in Slack.
  • MULTI-CHANNEL, MULTI-PROVIDER
    Works in Slack today, with WhatsApp, Telegram, and email coming soon. Connects to voice providers, CRMs, ad platforms, and analytics โ€” each integration is a plugin.

Eclipse features and specs

  • Rich Plugin Ecosystem
    Eclipse has a large variety of plugins available, which allow for the customization and extension of its functionality. This makes it suitable for different types of development, including Java, C++, and Python.
  • Open Source
    Eclipse is free and open-source, allowing developers to contribute to and modify the codebase. This encourages community engagement and continuous improvement.
  • Cross-Platform Support
    Eclipse runs on various operating systems, including Windows, macOS, and Linux, which provides flexibility for developers working in different environments.
  • Mature and Stable
    Eclipse has been around for a long time and has a large community of users, making it a mature and stable IDE.
  • Extensive Documentation
    Eclipse offers comprehensive documentation and user guides, which are helpful for both beginners and advanced developers.

Possible disadvantages of Eclipse

  • Performance Issues
    Eclipse can be slow, particularly when dealing with large projects or numerous plugins. This can be frustrating and time-consuming for developers.
  • Complexity
    The extensive range of features and plugins can make Eclipse overwhelming and difficult to navigate for new users.
  • Heavy Resource Utilization
    Eclipse is known to consume a significant amount of system resources, which can affect the performance of other applications.
  • Steeper Learning Curve
    Due to its extensive capabilities and complexity, Eclipse may have a steeper learning curve compared to simpler IDEs.
  • Occasional Stability Issues
    While generally stable, Eclipse can sometimes be prone to crashes or bugs, particularly when using third-party plugins that are not well-maintained.

useSherlock.ai videos

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Eclipse videos

Review: 2008 Mitsubishi Eclipse GT V6 (Manual)

More videos:

  • Review - 2009 Mitsubishi Eclipse Review - No Show No Go
  • Review - MotorWeek | Retro Review: '95 Mitsubishi Eclipse

Category Popularity

0-100% (relative to useSherlock.ai and Eclipse)
Voice Calling Assistant
100 100%
0% 0
IDE
0 0%
100% 100
Slack
100 100%
0% 0
Text Editors
0 0%
100% 100

Questions & Answers

As answered by people managing useSherlock.ai and Eclipse.

What makes your product unique?

useSherlock.ai's answer

Sherlock Calls is the only tool that correlates voice AI call events across multiple providers (Twilio, ElevenLabs, Vapi, Retell AI, etc.) into a single incident case file posted in Slack. Most observability tools show dashboards. Sherlock answers specific questions like why did this call fail? The output is a Slack thread with a timestamped cross-provider timeline, root cause with evidence, troubleshooting options, and first checks in triage order, not another screen to monitor.

Why should a person choose your product over its competitors?

useSherlock.ai's answer

Generic APM tools like Datadog and New Relic were not built for voice AI stacks. They don't understand the relationship between Twilio telephony events and ElevenLabs TTS behavior, or how webhook delivery timing affects call outcomes. Sherlock is purpose-built for cross-provider voice call correlation. Setup is OAuth-only. 60 seconds, no code changes, no agent installation.

How would you describe the primary audience of your product?

useSherlock.ai's answer

Engineering teams running voice AI in production: telephony engineers, on-call SREs, voice AI operators, and technical founders whose product relies on AI phone agents built on Twilio, Genesys, ElevenLabs, Vapi, or Retell AI, among others.

What's the story behind your product?

useSherlock.ai's answer

Built by Borja, Jorge and Jose after years working in the voice AI and telephony space. Every call failure investigation followed the same pattern: open the Twilio console, open the ElevenLabs dashboard, pull webhook logs, reconcile timestamps manually, guess at the root cause. Two to three hours per incident. They kept asking why no tool just answered the question. When they looked and found nothing purpose-built for voice AI stacks, they built it themselves.

Which are the primary technologies used for building your product?

useSherlock.ai's answer

Next.js, TypeScript, Supabase (PostgreSQL), All major LLMs, Slack API, Stripe, Vercel, Resend, Supabase

Who are some of the biggest customers of your product?

useSherlock.ai's answer

We are our own first clients and we are seeking other like-minded individuals and teams facing the same problems that could try our product and provide us with some feedback.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare useSherlock.ai and Eclipse

useSherlock.ai Reviews

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Eclipse Reviews

Explore 9 Top Eclipse Alternatives for 2024
Eclipse, a pioneering platform in computer programming, was founded by IBM in the late โ€™90s. It offers an Integrated Development Environment (IDE) and supports various languages like Java, C++, Python, and more. With a rich history of innovation, Eclipse has become a go-to choice for individual programmers and large development teams alike.
Source: aircada.com
The Best IDEs for Java Development: A Comparative Analysis
Extensive Plugin System: Eclipse offers an extensive plugin system that allows developers to customize their own features. It supports more than 100 programming languages, including Groovy, JavaScript, C++, and Python.
Source: dev.to
THE BEST 34 APP DEVELOPMENT SOFTWARE IN 2022 LIST
Eclipse is a community for individuals and organisations who wish to collaborate on commercially-friendly open-source software. Its projects are focused on building an open development platform comprised of extensible frameworks, tools and runtimes for building, deploying and managing software across the lifecycle. Originally created by IBM in November 2001 and supported by...
Top 10 Visual Studio Alternatives
Here at the Eclipse platforms, users can effortlessly combine several languages. Moreover, it offers other features as well. You can put your creativity at work as well. That means with the help of imagination and ideas. You can develop services.
Best Eclipse Alternatives to Use
What Do You Need to Know About Eclipse Eclipse was released in June 1999 by IBM as a platform to aid developers in producing applications based on Java technology. The software is named after the lunar event of the same name, which is where the idea of developing a platform for applications based on the Java programming language originat... Continue Reading โ†’
Source: eclipsewin.com

Social recommendations and mentions

Based on our record, Eclipse seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

useSherlock.ai mentions (0)

We have not tracked any mentions of useSherlock.ai yet. Tracking of useSherlock.ai recommendations started around Mar 2026.

Eclipse mentions (9)

  • Microsoft: An Open-Source Comedy
    ๐Ÿ’ก You can still install extensions on vscodium using Open VSX Registry, which is an opensource project by Eclipse Foundation. - Source: dev.to / 10 months ago
  • Decryption and incomplete certificate chains
    For example I can access eclipse.org in chrome without issue. I'm seeing my PA cert when I check it's trusted. However when I run the eclipse installer it fails which I suspect is because of the decryption. I'm seeing this log in the decryption log both before and after installing the IA cert and when both using the installer or browsing the site. Source: about 3 years ago
  • The eclipse/Java struggle is real...Please help
    I think u/rayok's post is probably going to be your most relevant lead. Maybe it's a JRE related thing. I'd go ahead and reinstall eclipse from the eclipse.org download page rather than your OS app store. Maybe the JRE didnt get installed correctly idk. Source: about 3 years ago
  • nvim lsp installer fails to install jdtls
    "Failed to fetch the latest release from eclipse.org". Source: over 3 years ago
  • Eclipse doesn't start after OSX Monterey 12.1 update on M1
    After updating the Mac Air M1 Eclipse just didn't start. I downloaded AArch64 again from eclipse.org and now it works. Would there have been a smarter way to fix this? Source: over 4 years ago
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What are some alternatives?

When comparing useSherlock.ai and Eclipse, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Microsoft Visual Studio - Microsoft Visual Studio is an integrated development environment (IDE) from Microsoft.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

IntelliJ IDEA - Capable and Ergonomic IDE for JVM

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Xcode - Xcode is Appleโ€™s powerful integrated development environment for creating great apps for Mac, iPhone, and iPad. Xcode 4 includes the Xcode IDE, instruments, iOS Simulator, and the latest Mac OS X and iOS SDKs.