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ShellNewHandler VS SAS Joy

Compare ShellNewHandler VS SAS Joy and see what are their differences

ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
SAS Joy

Joy is an AI voice answering service for automated customer service, lead capture, appointment scheduling, and 24/7 call coverage. Start your free 14-day trial today.

Rating
0 reviews
Pricing
Paid Free trial $44 / Monthly (+ $ 1.54 per minute)
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Alternatives Is it good?
Measure.sh
Measure helps mobile teams monitor and fix crashes, ANRs, bugs, and performance issues. The open source alternative to Firebase Crashlytics. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
2 vs 0
File Sharing popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

ShellNewHandler
SAS Joy
Website sourceforge.net sasjoy.com
Pricing —
Paid Free trial $44 / Monthly (+ $ 1.54 per minute) Official pricing
Company — Startup from the United States · 20 - 49 employees · 2025
Listed in
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1
Customer Service Customer Support Reception AI Receptionist AI Call Answering Voice Calling Assistant AI Help Desk Help Desk And Ticketing AI Assistant AI Voice +8

About ShellNewHandler and SAS Joy

In their own words, as submitted to SaaSHub.

ShellNewHandler
SAS Joy

No description of ShellNewHandler yet.

Joy is an AI voice answering service from Specialty Answering Service that helps businesses answer calls, capture leads, schedule appointments, route callers, and handle common customer service questions 24/7. Built for small businesses and service-based teams, Joy acts like an AI virtual...

Read more about SAS Joy

Features and specs

What each product offers, as listed by its team.

ShellNewHandler 0 features
SAS Joy 4 features

No features have been listed yet.

  • AI Voice Answering
    Answers inbound calls using an AI virtual receptionist.
  • 24/7 Call Coverage
    Helps businesses answer calls during business hours, after hours, weekends, and holidays.
  • Lead Capture
    Collects caller information, reason for calling, and message details.
  • Appointment Scheduling
    Can help schedule appointments when connected to the business workflow.

Analysis

An editorial look at what each product does well and who it suits.

ShellNewHandler
SAS Joy

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Overall verdict

  • SAS Joy (sasjoy.com) appears to be a niche or lesser-known online store/brand, and without verified, up-to-date information on product quality, customer service, and shipping reliability, it's difficult to give a fully confident endorsement. Prospective buyers should exercise standard due diligence before purchasing.

Why this product is good

  • Limited independent reviews or verifiable reputation data available online
  • Unclear track record regarding shipping times, return policies, and customer service responsiveness
  • No widely recognized certifications or third-party trust seals confirmed
  • Pricing and product quality claims cannot be independently verified from public sources

Recommended for

  • Shoppers willing to do extra research (checking reviews, payment protection, and return policies) before buying
  • Those comfortable using secure payment methods like PayPal or credit cards with buyer protection
  • Bargain hunters looking for niche products who are okay with some risk
  • Not recommended for large purchases or gift-buying without first verifying the site's legitimacy

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ShellNewHandler
SAS Joy
100% 100%
File Sharing
0% 0%
0% 0%
Customer Service
100% 100%
100% 100%
Cloud Storage
0% 0%
0% 0%
Reception
100% 100%

Questions & Answers

As answered by people managing ShellNewHandler and SAS Joy.

What makes your product unique?

SAS Joy's answer:

Joy combines AI call answering with the support of an established live answering service. Instead of being only a chatbot or voicemail replacement, Joy acts like an AI virtual receptionist that can answer calls, follow custom scripts, capture leads, route callers, schedule appointments, and escalate to SAS live agents when needed. This gives businesses the speed and availability of AI with the backup of real human support.

Why should a person choose your product over its competitors?

SAS Joy's answer:

Businesses should choose Joy because it is built for real phone answering workflows, not just basic voice automation. Joy is designed to support small businesses and service-based companies with 24/7 call coverage, lead capture, appointment scheduling, call routing, message taking, and live-agent fallback. It also comes from Specialty Answering Service, a company with deep experience handling business calls across many industries.

Which are the primary technologies used for building your product?

SAS Joy's answer:

Joy uses AI voice technology, natural language processing, speech recognition, text-to-speech, workflow automation, call routing, and telephony integrations to answer and manage business calls. The service is designed around custom call flows, caller intent detection, lead capture, appointment handling, message delivery, and escalation to live answering support when needed.

How would you describe the primary audience of your product?

SAS Joy's answer:

Joy is built for small businesses, local companies, and service-based teams that rely on phone calls to capture leads, support customers, book appointments, and avoid missed opportunities. The primary audience includes businesses that need professional call answering during the day, after hours, on weekends, or when their staff is unavailable.

What's the story behind your product?

SAS Joy's answer:

Joy was created by Specialty Answering Service to help businesses answer more calls with faster response times, better availability, and lower reliance on voicemail. SAS has long provided live answering services, and Joy extends that experience into AI-powered phone support. The service was built to give businesses a flexible option that combines automated call handling with the ability to fall back to live agents when a caller needs extra help.

Who are some of the biggest customers of your product?

SAS Joy's answer:

Customer names are not publicly listed. Joy AI Answering Service is designed for businesses across service-based industries, including home services, healthcare, legal, real estate, property management, professional services, ecommerce, and local small businesses that need reliable call answering and customer service coverage.

User comments

Share your experience with using ShellNewHandler and SAS Joy. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

ShellNewHandler 2 mentions
SAS Joy 0 mentions
  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Tracking SAS Joy since Jun 2026.

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