Software Alternatives, Accelerators & Startups

ServiceTitan VS VisualVisitor

Compare ServiceTitan VS VisualVisitor and see what are their differences

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ServiceTitan logo ServiceTitan

#1 Management Software for Home Service Contractors.

VisualVisitor logo VisualVisitor

Consent-Based Identification of the Person Visiting Your Website Including First Name, Last Name, Email & 37 Other Data Points. Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads โ€“ Before You Commit a Single Working Hour.
Visit Website
  • ServiceTitan Landing page
    Landing page //
    2023-06-17
  • VisualVisitor Dashboard
    Dashboard //
    2024-08-11
  • VisualVisitor Identifications
    Identifications //
    2024-08-11
  • VisualVisitor Unified Inbox
    Unified Inbox //
    2024-08-11
  • VisualVisitor Contact Database
    Contact Database //
    2024-08-11
  • VisualVisitor Title Slide
    Title Slide //
    2024-08-11
  • VisualVisitor 40 Points of Data
    40 Points of Data //
    2024-08-11
  • VisualVisitor Benefits of AI Sales Rep
    Benefits of AI Sales Rep //
    2024-08-11
  • VisualVisitor AI Sales Rep Components
    AI Sales Rep Components //
    2024-08-11
  • VisualVisitor AI Sales Rep Summary
    AI Sales Rep Summary //
    2024-08-11

Lower Funnel, Higher Value Leads Using our advanced WebID +Person identification technology, we uncover and identify the most engaged visitors to your site. These are the prospects we focus on, ensuring maximum impact for your sales efforts.

Detailed Prospect Data: We gather 40 points of data about each prospect, including first name, last name, email address, and more. Engaged, But Anonymous: These prospects are conducting online research but havenโ€™t met with your sales team yet. Crucial Sales Funnel Position: These visitors are deep in your sales funnel, spending time on your key โ€˜buying pagesโ€™ but remaining unknown to you. They are the ones most likely to convert into appointments.

AI-Driven Engagement: Our AI Sales Rep identifies and gently engages with these visitors, influencing them to express interest. The process is fully automated, so your sales team only needs to engage with the interested leadsโ€”your low-hanging fruit. Leverage the power of AI to turn your website visitors into meeting-ready leads effortlessly. Let our AI Sales Rep handle the identification and engagement, so your sales team can focus on closing deals.

ServiceTitan

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
City
Glendale
Founder(s)
Ara Mahdessian
Employees
1,000 - 1,999

VisualVisitor

$ Details
paid Free Trial $299.0 / Monthly (WebID Includes 1,000 Identifications )
Platforms
Wordpress Salesforce Constant Contact Go Highlevel MooSend MailChimp Campaign Monitor Mailerlite Get Response Benchmark Email Sendlane SmartrMail MailJet Duda Square Space
Release Date
2009 August
Startup details
Country
United States
State
FL
Founder(s)
Rick Batchelor, Kevin Batchelor
Employees
10 - 19

ServiceTitan features and specs

  • Comprehensive Platform
    ServiceTitan provides an all-in-one solution that includes scheduling, dispatching, invoicing, and reporting, reducing the need for multiple software tools.
  • User-Friendly Interface
    The platform has an intuitive interface that is relatively easy for both office staff and field technicians to learn and use.
  • Mobile Capabilities
    The mobile app allows field technicians to access job details, update statuses, and process payments directly from their mobile devices.
  • Integration Options
    ServiceTitan offers numerous integrations with third-party applications, such as QuickBooks, ensuring smoother business operations.
  • Strong Customer Support
    ServiceTitan provides robust customer support, including detailed help documents, training resources, and responsive service teams.
  • Customization Features
    The platform offers various customizable features, allowing businesses to tailor the software according to their specific needs.

Possible disadvantages of ServiceTitan

  • High Cost
    The platform is relatively expensive, which may be a barrier for smaller businesses or startups.
  • Complex Setup
    Setting up the platform and migrating data from older systems can be time-consuming and complex.
  • Learning Curve
    Due to its comprehensive feature set, new users may experience a steep learning curve and require extensive training.
  • Performance Issues
    Some users have reported issues with software performance, such as slow loading times and occasional glitches.
  • Feature Overload
    The extensive range of features might be overwhelming for some users, who may not need all the functionalities offered by the platform.

VisualVisitor features and specs

  • AI Sales Rep
    Your Next Salesperson Might Not Be A Person at All. Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads โ€“ Before You Commit a Single Working Hour.
  • WebID +Person (B2C)
    Person-Level Website ID. Consent-Based Identification of the Person Visiting Your Website Including First Name, Last Name, Email & 37 Other Data Points
  • WebID +Employee (B2B)
    Employee-Level Website ID. Consent-Based Identification of the Person Visiting Your Website Including First Name, Last Name, Email & 37 Other Data Points
  • Who To Contact - Contact Database (B2B)
    Find Anyone, Anywhere, At Any Company - Instantly. Direct dial phone numbers, Email addresses ~900 million up todate, accurate B2B contact records.

Analysis of VisualVisitor

Overall verdict

  • VisualVisitor is a useful tool for businesses looking to enhance their lead generation and visitor tracking capabilities. Its features are beneficial for identifying potential customers and understanding visitor interactions, which can contribute to more effective sales and marketing efforts.

Why this product is good

  • VisualVisitor is a lead generation and visitor tracking tool that offers features like website visitor identification, email tracking, and integrated CRM functionalities. It helps businesses identify anonymous website visitors, track their engagement, and convert them into potential leads. The tool provides valuable insights into user behaviors and preferences, allowing businesses to tailor their marketing strategies effectively.

Recommended for

  • Small to medium-sized businesses
  • Marketing professionals
  • Sales teams
  • Companies seeking to improve lead generation
  • Businesses aiming to optimize website visitor engagement

ServiceTitan videos

ServiceTitan PriceBook Pro: The Good, The Bad, And The Infuriating

More videos:

  • Demo - ServiceTitan Demo - HVAC
  • Review - Servicetitan Marketing Pro First Impressions | Is It Worth It?

VisualVisitor videos

Visual Visitor AI Sales Rep Explainer

More videos:

  • Review - Darcy Knapp - CEO of SEO Web Mechanics
  • Review - Philippe Cesson - President + CEO of Cesson
  • Review - Travis Ziebro - CEO of Momenta Tech
  • Review - Craig McIlvain - CEO of CraigAds
  • Review - Jeff Cox - VP of The Rise Companies

Category Popularity

0-100% (relative to ServiceTitan and VisualVisitor)
Field Service Management
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Work Management
100 100%
0% 0
Sales
0 0%
100% 100

Questions and Answers

As answered by people managing ServiceTitan and VisualVisitor.

What makes your product unique?

VisualVisitor's answer:

Visual Visitor stands out due to its ability to provide detailed, person-level identification of website visitors, offering insights that go beyond standard identification products.

It not only tracks anonymous website traffic but also reveals the identities of visitors, including their names, job titles, and contact information. This allows businesses to convert visitors into leads without relying solely on traditional lead capture methods.

Additionally, our AI Sales Rep module allow you to Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads โ€“ Before You Commit a Single Working Hour.

Why should a person choose your product over its competitors?

VisualVisitor's answer:

Choosing Visual Visitor over its competitors offers several compelling advantages:

  1. Person-Level Identification: Unlike many competitors, Visual Visitor provides in-depth insights into your website visitors, revealing who they are, where they work, and how to contact them. This allows for more targeted and effective marketing and sales efforts.
  2. Comprehensive Features: Visual Visitor combines multiple tools into one platform, including email tracking, competitor analysis, visitor segmentation, and more. This all-in-one approach means you don't need to juggle multiple services to get the full picture of your website traffic.
  3. Ease of Use: The platform is designed with user-friendliness in mind, making it accessible even to those without technical expertise. You can quickly set up and start gaining insights without a steep learning curve.
  4. Affordability: Visual Visitor offers a robust set of features at a competitive price, making it an excellent value for businesses of all sizes, especially those looking for cost-effective solutions.
  5. Responsive Support: Visual Visitor is known for its customer support. Their team is proactive, responsive, and willing to work closely with clients to ensure they get the most out of the platform.
  6. Customizable Options: Whether you're in B2B or B2C, Visual Visitor offers tailored identification options (+Person for B2C and +Employee for B2B) to meet your specific business needs.
  7. Data Accuracy: With a focus on delivering accurate and actionable data, Visual Visitor helps businesses make informed decisions that drive growth and improve ROI.

These benefits make Visual Visitor a smart choice for businesses looking to enhance their lead generation, marketing, and sales strategies with detailed, actionable insights.

How would you describe your primary audience?

VisualVisitor's answer:

Visual Visitor's primary audience consists of sales and marketing professionals, business owners, and decision-makers in companies of all sizes who are focused on maximizing lead generation and conversion. This includes: 1. B2B Sales Teams: Professionals who need detailed insights into website visitors to identify and engage potential leads, enhancing their prospecting efforts and improving their sales pipeline. 2. Marketing Professionals: Individuals or teams looking to optimize their digital marketing strategies by understanding who is visiting their website, tailoring their messaging, and running more effective campaigns. 3. Business Owners: Entrepreneurs and small business owners who want to gain a competitive edge by leveraging detailed visitor data to drive growth, build relationships, and improve customer acquisition. 4. Lead Generation Specialists: Teams or individuals responsible for generating and qualifying leads, who need a reliable tool to identify high-potential prospects and gather actionable information to fuel their outreach strategies. 5. White-label Resellers: These are typically digital agencies that plugin our data to paid search activities. Resellers are a larger percentage of our growth. Overall, Visual Visitor caters to businesses and professionals who are keen on leveraging data-driven insights to enhance their sales, marketing, and customer engagement strategies.

What's the story behind your product?

VisualVisitor's answer:

Started in 2009 as a platform that only identified companies. Over the years, our number one request was "how do I get to the person?" We solved this in 2019.

The next question we heard from our customer base was "what do I do with all this data?" That is when our AI Sales Rep module was born.

Today, our AI Sales Rep Identifies and Influences Your Engaged Website Visitors into Sales-Ready Leads โ€“ Before You Commit a Single Working Hour.

Which are the primary technologies used for building your product?

VisualVisitor's answer:

Today, our platform has become a must-have for sales and marketing teams worldwide. Our platform has 200+ primary features, plugins for Chrome, Gmail and Outlook, 900 million contacts, 4 data centers with over 6 TB of Data and over 300 integrations.

Through the use of Big Data and Artificial Intelligence, we are now able to identify the Person, not just the company visiting your website. Stay tuned for what comes next!

Who are some of the biggest customers of your product?

VisualVisitor's answer:

See the video section for Video testimonials from a few of our customers.

User comments

Share your experience with using ServiceTitan and VisualVisitor. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ServiceTitan and VisualVisitor

ServiceTitan Reviews

7 Best Workiz Alternatives in 2025 (Tried, Compared)
ServiceTitan is a Workiz alternative that caters to large service teams with layered operations and long sales cycles. Itโ€™s often used by companies that need commercial billing, project tracking, and advanced back-office controls. Setup and onboarding can take time, but itโ€™s designed to handle high-volume, complex workflows.
10 Best Technician Scheduling Software in 2025
ServiceTitan is made for large field service companies with high job volumes, multiple crews, and complex workflows. It helps teams track jobs costs and tech performance in one place.
7 Best Field Service Management Software for Small Businesses in 2025
Zuper, Jobber, Simpro, Workiz, Zoho FSM, and ServiceTitan are also great service management software options. But we think FieldPulse is the best option for small and medium sized businesses in particular.

VisualVisitor Reviews

  1. Felicia Freeman
    Indispensable sales tool

    I won't be getting rid of it anytime soon! My conversion rate is generally higher with Visual Visitor leads. I love that they give me enough info to personalize my outreach. All in all, great software.

    ๐Ÿ‘ Pros:    The visitor tracking software is a miracle-worker in my opinion, it lasers in on the best leads. cuts the amount of time i spend prospecting in half!
    ๐Ÿ‘Ž Cons:    Nothing apart from the fact that the amount of data varies per lookup - for some visitors they have both personal and professional phone numbers, other times only professional.
  2. Angelika Schaefer
    The best visitor identifier out there in my opinion

    Visual Visitor identifies more visitors than ZoomInfo and it's cheaper. Signing up was a no-brainer.

    ๐Ÿ‘ Pros:    The visitor details are accurate - you'd think that would be a given but i've tried other platforms where that's not the case.
    ๐Ÿ‘Ž Cons:    Not really a con but it doesn't do the work for you, you still have to reach out on your own.
  3. Journee Pruitt
    Cost-effective & comprehensive solution

    I'm pleased I decided to go with Visual Visitor over the apps I demo'd. It works as described and offers a lot of bang for your buck when it comes to visitor ID lookups.

    ๐Ÿ‘ Pros:    I appreciate how many visitor lookups are included with my package. i've tried other apps before (leady & kickfire) and visual visitor is the best in terms of cost per use.
    ๐Ÿ‘Ž Cons:    Haven't identified any glaring faults with the app. it runs quickly and smoothly.

Social recommendations and mentions

Based on our record, VisualVisitor seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ServiceTitan mentions (0)

We have not tracked any mentions of ServiceTitan yet. Tracking of ServiceTitan recommendations started around Mar 2021.

VisualVisitor mentions (1)

  • Has anyone used Retention.com?
    I hope you find this helpful. For more info check out visualvisitor.com. Source: over 2 years ago

What are some alternatives?

When comparing ServiceTitan and VisualVisitor, you can also consider the following products

Jobber - Jobberโ€™s field service scheduling software and app is the best way to organize your service business. Quote, schedule, invoice, and get paidโ€”all in one place. Our easy-to-use app powers your sales, operations, and customer service.

BuzzBuilder - BuzzBuilder is a web-based lead generation tool that manages targeted email marketing campaigns and generates B2B sales leads.

HouseCall Pro - HouseCall Pro is a top rated mobile app that will put you in control & delight your customers. Scheduling, dispatching, GPS tracking, invoicing, credit cards & more.

Net Solutions - Where innovation meets expertise. Award-winning digital solutions built for growth.

mHelpDesk - mHelpDesk is a mobile field service management software.

TramaTM - Protect your brand. Register your trademark. Free verification. Simple online process. Transparent price. Money back guarantee.