Software Alternatives, Accelerators & Startups

SendBird VS Impact

Compare SendBird VS Impact and see what are their differences

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SendBird logo SendBird

SendBird is messaging-as-a-service.

Impact logo Impact

Impact Partnership Cloud is an affiliate marketing tool that helps businesses to manage the entire lifecycle of partnerships from recruitment to incentivization.
  • SendBird Landing page
    Landing page //
    2023-08-17
  • Impact Landing page
    Landing page //
    2023-07-22

SendBird

Release Date
2013 January
Startup details
Country
United States
State
California
City
San Mateo
Founder(s)
Brandon Y Jeon
Employees
100 - 249

Impact

Website
impact.com
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Lisa Riolo
Employees
250 - 499

SendBird features and specs

  • Scalability
    SendBird supports enterprise-level scalability, enabling businesses to handle millions of users and messages with ease.
  • Feature-rich
    The platform offers a wide range of features including chat, voice, and video capabilities, as well as support for rich media, GIFs, and file sharing.
  • Customizability
    SendBird provides extensive APIs and SDKs that allow developers to customize and integrate the chat functionality seamlessly into their applications.
  • Robust moderation tools
    The service includes powerful moderation tools such as profanity filters, user banning, and admin message controls, which are essential for maintaining community standards.
  • Real-time messaging
    SendBird offers low-latency, real-time messaging that ensures a smooth and interactive user experience.
  • Cross-platform support
    SendBird is compatible with various platforms including iOS, Android, and web, which ensures a consistent user experience across devices.
  • Analytics and reporting
    The platform provides comprehensive analytics and reporting tools that help businesses gain insights into user behavior and engagement.

Possible disadvantages of SendBird

  • Cost
    SendBird can be quite expensive, especially for startups and small businesses, with pricing plans that may not be feasible for all budgets.
  • Complex setup
    The platform's extensive features and customization options can result in a steep learning curve and a complex setup process for new users.
  • API limitations
    Some users have reported limitations and restrictions in the API that can hinder more advanced customizations and integrations.
  • Customer support
    While SendBird offers customer support, some users have experienced slower response times and less satisfactory support resolutions.
  • Third-party dependencies
    The platform's performance may be affected by third-party dependencies and integrations, which can introduce unpredictability in service reliability.

Impact features and specs

  • Comprehensive Partnership Management
    Impact.com offers a robust platform for managing various types of partnerships, including affiliates, influencers, and B2B relationships, providing businesses with the flexibility to address diverse marketing and growth strategies in one place.
  • Automated Workflows
    The platform provides automated workflows that simplify the management of partnerships, allowing users to save time and reduce manual effort in tracking and onboarding partners.
  • Data-Driven Insights
    Impact.com delivers powerful analytics and reporting tools, helping businesses gain insightful data on partner performance, optimize strategies, and make informed decisions to drive growth.
  • Scalability
    The platform is scalable to meet the needs of both small businesses and large enterprises, supporting businesses as they grow and expand their partnership networks.
  • Customizable Interface
    Impact.com offers a customizable interface that allows businesses to tailor the platform features and appearances to their specific operational needs, improving user experience and efficiency.

Possible disadvantages of Impact

  • Complexity for New Users
    The comprehensive nature of Impact.com may introduce a steep learning curve for new users, and it might require some time and resources to fully understand and utilize all features effectively.
  • Cost Considerations
    Impact.com may be costly for smaller businesses or startups with limited budgets, as the comprehensive partnership management tools typically come with a higher price tag.
  • Integration Challenges
    Some users might face challenges when integrating Impact.com with other existing systems or third-party applications, which could require additional technical expertise or support.
  • Overwhelming Feature Set
    While having a wide range of features is beneficial, some users may find the extensive array of options overwhelming, particularly if they only require basic functionality for their partnership management.

Analysis of SendBird

Overall verdict

  • Yes, SendBird is considered a good option for those looking to implement reliable and feature-rich chat functionalities into their applications. Its user-friendly set-up, comprehensive features, and strong support make it a valuable tool for businesses of all sizes.

Why this product is good

  • SendBird is a widely recognized platform for integrating chat functionalities into apps and websites. It is praised for its scalability, robust features, ease of integration, and strong customer support. The platform supports various communication capabilities such as group chats, 1-on-1 messaging, and chat moderation tools, catering to different business needs across industries. Additionally, SendBird provides a comprehensive API and SDKs for smooth and efficient deployment, making it suitable for developers aiming for customizable chat solutions.

Recommended for

    SendBird is recommended for enterprises, startups, and developers looking to enhance user engagement on their platforms with real-time chat features. It is particularly beneficial for industries such as e-commerce, healthcare, social media, and any other vertical that requires efficient user communication solutions.

Analysis of Impact

Overall verdict

  • Yes, Impact is considered a good tool for businesses looking to manage and scale their partnership efforts effectively. Its comprehensive features and ease of use make it a strong choice for companies of all sizes seeking to enhance their marketing strategies through partnerships.

Why this product is good

  • Impact (impact.com) is a reputable platform for partnership automation that offers solutions for affiliate marketing, influencer partnerships, and B2B partnerships. It stands out for its robust tracking and reporting capabilities, user-friendly interface, and wide range of tools that help businesses optimize their partnership strategies. The platform also provides valuable analytics and insights, making it easier for businesses to measure the effectiveness of their partnerships and to scale as needed.

Recommended for

    Impact is particularly recommended for marketing teams, affiliate managers, and businesses looking to expand their partnership efforts in affiliate marketing, influencer marketing, and strategic B2B partnerships. It is well-suited for both small businesses and large enterprises that require detailed tracking, analytics, and an intuitive platform to manage their partnerships.

SendBird videos

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos:

  • Review - The Beginning of SendBird and Entering Silicon Valley

Impact videos

I caved and tried Genshin Impact...

More videos:

  • Review - Best Impact Driver? DeWalt vs Milwaukee vs Makita vs Bauer! Let's find out!
  • Review - Genshin Impact Review

Category Popularity

0-100% (relative to SendBird and Impact)
Communication
100 100%
0% 0
Affiliate Marketing
0 0%
100% 100
Chat SDK
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBird and Impact

SendBird Reviews

Best Whitelabel AI Virtual Assistants (Ranked & Reviewed)
AI ProvidersHighlightsCountriesG2 ReviewsRatings1. ApphitectSelf-hosted & white label solution and custom work-flowUAEG2 -5.5/5(โญโญโญโญโญ)2. CONTUS TECHBuild 100% custom AI virtual assistant in 48 hoursIndia & USAG2 -4.6/5 (โญโญโญโญโ˜†)3. SendbirdMonthly subscriptions & SaaS productsUSAG2 -4.6/5 (โญโญโญโญโ˜†)4. MirrorFlyComplete data control, 100% custom features & full source code...
5 Best CometChat Alternatives, Competitors & Pricing
Sendbirdโ€™s pricing typically offers a range of plans tailored to various needs, including a free tier with limited features and paid tiers with more advanced functionalities. In contrast, CometChatโ€™s pricing structure may vary, but it generally offers competitive pricing options, allowing businesses to choose based on their specific requirements and budget constraints.
Top 10 Agentic AI Companies In 2026 โ€“ Manually Reviewed
Sendbird, primarily an omnichannel communication solution platform, was founded in 2013.
15 Best Twilio Alternatives 2022
Therefore, the biggest Sendbirdโ€™s advantage is something Twilio canโ€™t do, and itโ€™s to make an app social which is why Sendbird might be the right alternative for you if you run an app.

Impact Reviews

Top 20 Grin Alternatives for Influencer Marketing in 2024
Impact is a comprehensive partnership automation platform that includes influencer marketing capabilities. This alternative tool offers advanced features, making it a powerful Grin alternative for businesses focused on achieving measurable results.
Source: www.gleemo.ai

Social recommendations and mentions

SendBird might be a bit more popular than Impact. We know about 14 links to it since March 2021 and only 10 links to Impact. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SendBird mentions (14)

  • Chat API pricing: Comparing MAU and per-minute consumption models
    The Monthly Active Users (MAU) model is one of the most widely used pricing models in the industry. Providers like CometChat, Sendbird, Twilio, and Stream charge based on the number of unique active users per month. - Source: dev.to / over 1 year ago
  • WebSocket vs. HTTP communication protocols
    Fortunately, you donโ€™t need to choose one over the other. The two communication protocols can, and often should, be used together, allowing each to do what it does best. If you need to implement real-time communication and streaming functionality in your applications, check out Sendbird. Sendbirdโ€™s APIs and client SDKs handle the technical heavy lifting for in-app chat, calls, and live streaming. Sendbirdโ€™s chat... - Source: dev.to / over 2 years ago
  • SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?
    After you've analyzed the SwiftUI vs. UIkit comparison, consider adding customer communications to your app to enhance user engagement, retention, and CSAT. You can do this with Sendbird, an all-in-one communications API platform for web and mobile apps. Sendbird's highly abstracted APIs empower developers to build robust and scalable communication experiences (for chat, notifications, and in-app calls) across web... - Source: dev.to / over 2 years ago
  • 5 Best Instant Messaging APIs
    Sendbird Chat enables developers to implement chat and instant messaging by providing an SDK with ready-made chat UI components. They cover all the essential features you might expect, including voice and video, which makes it possible to deliver a comprehensive experience. - Source: dev.to / over 2 years ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Sendbird focuses on in-app messaging but also offers push notifications. It's designed to be highly customizable and can be a great fit if you want to offer your users a more interactive experience. - Source: dev.to / almost 3 years ago
View more

Impact mentions (10)

  • Just launched a SaaS, how do I find affiliates?
    There are plenty of affiliate platforms. I use impact.com and I pay $500 a month plus initial setup fee. I offer 50% commission so I got over 200 partners who applied to help me sell my compliance software. I didn't have to do any leg work to have them come to me, which is nice. Source: over 2 years ago
  • ClickBank Feels Dirty
    Otherwise, you can use CJ or impact.com, they are good ones as well. Source: about 3 years ago
  • Best websites for small businesses to get quality affiliates?
    Thanks but is it impact.com? If so, it says to talk with sales (no prices listed), usually meaning it's quite expensive haha. Source: over 3 years ago
  • How do I get a promo code like Bill1234 from AirAlo - is it still a thing?
    I am affiliate and I get paid in USD, so was wondering if this promo code is an affiliate thing? It looks like its just to get credits for a person account not actually money paid via impact.com affiliate website right ? Source: over 3 years ago
  • Why no mobile app promo code
    I am still looking for a way to generate a promo code on the impact.com affiliate website for mobile users. Sure I have a URL but I need a promo code - email AirAlo and no reply. I need a way to get an affiliate sale with user of the AirAlo mobile app NOT from the website! Source: over 3 years ago
View more

What are some alternatives?

When comparing SendBird and Impact, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

Chat by Stream - Build and ship in app messaging in a few hours

OSI Affiliate - OSI Affiliate Software is the leader in helping companies setup and manage affiliate programs.

GetStream.io - APIs for the development of scalable newsfeeds and chat applications.

Referral Rock - Referral Rock provides online referral marketing automation software that helps business get more customers using the network