Software Alternatives, Accelerators & Startups

SendBird VS Desk365

Compare SendBird VS Desk365 and see what are their differences

SendBird logo SendBird

SendBird is messaging-as-a-service.

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • SendBird Landing page
    Landing page //
    2023-08-17
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

SendBird

$ Details
-
Platforms
-
Release Date
2013 January
Startup details
Country
United States
State
California
City
San Mateo
Founder(s)
Brandon Y Jeon
Employees
100 - 249

Desk365

Website
desk365.io
$ Details
freemium $12.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Release Date
-

SendBird features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

SendBird videos

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos:

  • Review - The Beginning of SendBird and Entering Silicon Valley

Desk365 videos

Getting Started with Desk365

Category Popularity

0-100% (relative to SendBird and Desk365)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Chat SDK
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SendBird and Desk365

SendBird Reviews

15 Best Twilio Alternatives 2022
Therefore, the biggest Sendbird’s advantage is something Twilio can’t do, and it’s to make an app social which is why Sendbird might be the right alternative for you if you run an app.

Desk365 Reviews

We have no reviews of Desk365 yet.
Be the first one to post

Social recommendations and mentions

Based on our record, SendBird seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SendBird mentions (13)

  • WebSocket vs. HTTP communication protocols
    Fortunately, you don’t need to choose one over the other. The two communication protocols can, and often should, be used together, allowing each to do what it does best. If you need to implement real-time communication and streaming functionality in your applications, check out Sendbird. Sendbird’s APIs and client SDKs handle the technical heavy lifting for in-app chat, calls, and live streaming. Sendbird’s chat... - Source: dev.to / 4 months ago
  • SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?
    After you've analyzed the SwiftUI vs. UIkit comparison, consider adding customer communications to your app to enhance user engagement, retention, and CSAT. You can do this with Sendbird, an all-in-one communications API platform for web and mobile apps. Sendbird's highly abstracted APIs empower developers to build robust and scalable communication experiences (for chat, notifications, and in-app calls) across web... - Source: dev.to / 4 months ago
  • 5 Best Instant Messaging APIs
    Sendbird Chat enables developers to implement chat and instant messaging by providing an SDK with ready-made chat UI components. They cover all the essential features you might expect, including voice and video, which makes it possible to deliver a comprehensive experience. - Source: dev.to / 4 months ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Sendbird focuses on in-app messaging but also offers push notifications. It's designed to be highly customizable and can be a great fit if you want to offer your users a more interactive experience. - Source: dev.to / 8 months ago
  • Sendbird and LiveRamp Partner to Enable Marketers to Personalize Every Experience by Connecting First-Party Data While Enhancing Privacy
    Sendbird, the global in-app conversations platform with over 300 million monthly active users, today announced a new partnership with LiveRamp, the leading data collaboration platform, to enable joint customers to leverage their highly valuable first-party data to personalize in-app chat and messaging while protecting users' privacy. Joint customers of Sendbird and LiveRamp can now power personalized experiences... Source: 10 months ago
View more

Desk365 mentions (0)

We have not tracked any mentions of Desk365 yet. Tracking of Desk365 recommendations started around Sep 2021.

What are some alternatives?

When comparing SendBird and Desk365, you can also consider the following products

Twilio - Brings voice and messaging to your web and mobile applications.

Halp for Microsoft Teams - An internal help desk built into Teams

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

Roby - Refreshingly simple helpdesk for Slack & Teams users

Chat by Stream - Build and ship in app messaging in a few hours

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.