Software Alternatives & Reviews

Send Reaction VS Hotjar

Compare Send Reaction VS Hotjar and see what are their differences

Send Reaction logo Send Reaction

Unlimited Analytics and Session Replay for a one flat rate.

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • Send Reaction Landing page
    Landing page //
    2023-08-16

Send Reaction tracks every page, click, scroll, user, event and more, with just 1 line of code. Watch full replays of what your visitors are doing without worrying about pageview or session limits.

Send Reaction is currently in beta and invite only.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Send Reaction

$ Details
paid $14.0 / Monthly (Beta Price for Unlimited)
Platforms
Web Shopify
Release Date
2023 August

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

Send Reaction features and specs

No features have been listed yet.

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Send Reaction videos

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+ Add video

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to Send Reaction and Hotjar)
Web Analytics
1 1%
99% 99
Heatmaps
0 0%
100% 100
Analytics
1 1%
99% 99
Session Recording And Playback

Questions and Answers

As answered by people managing Send Reaction and Hotjar.

What makes your product unique?

Send Reaction's answer

Send Reaction offers unlimited sessions and events/pageviews for one flat rate. Most analytics/replay platforms will charge you for growing while Send Reaction was specifically designed to be able to offer an unlimited plan.

Why should a person choose your product over its competitors?

Send Reaction's answer

Most analytics/replay platforms will charge you for growing while Send Reaction was specifically designed to be able to offer an unlimited plan. You shouldn't be worried about getting a big analytics bill just cause you had a spike in traffic.

How would you describe your primary audience?

Send Reaction's answer

Send Reaction was designed for small businesses that have a web shop or app. We have a beta integration with Shopify, but it's as simple as adding a line of code to your site.

What's the story behind your product?

Send Reaction's answer

Our founder Andrew Fernandez has spent more than a decade dealing with product and ecommerce analytics tools across early stage startups to public companies. He realized that for most small businesses they would never have the tech/data team to put together sophisticated analytics to see what happening on their sites or apps. He set out to build out a brand new way to track everything that happens on your site with it being unlimited as the main guardrail. By removing any areas where overhead costs could balloon with growth Send Reaction was born.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Send Reaction and Hotjar

Send Reaction Reviews

We have no reviews of Send Reaction yet.
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Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
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HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Send Reaction mentions (0)

We have not tracked any mentions of Send Reaction yet. Tracking of Send Reaction recommendations started around Aug 2023.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
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What are some alternatives?

When comparing Send Reaction and Hotjar, you can also consider the following products

Lucky Orange - Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Heap - Analytics for web and iOS. Heap automatically captures every user action in your app and lets you measure it all. Clicks, taps, swipes, form submissions, page views, and more.