Software Alternatives, Accelerators & Startups

ScreenCloud VS Five9

Compare ScreenCloud VS Five9 and see what are their differences

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ScreenCloud logo ScreenCloud

Turn any screen into a powerful communication channel. ScreenCloud is the top-rated digital signage OS that securely displays metrics, news, and media on TVs. Seamlessly integrates with 90+ apps like Teams & Power BI.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • ScreenCloud ScreenCloud digital signage home page
    ScreenCloud digital signage home page //
    2026-02-11
  • ScreenCloud ScreenCloud digital signage for enterprise
    ScreenCloud digital signage for enterprise //
    2026-02-11

ScreenCloud is a popular digital signage operating system, helping over 10,000 organizations communicate better by turning their screens into powerful, connected digital channels.

With 80% of the workforce having no access to work devices, communication needs to adapt. Emails get ignored, and chat apps are noisy. ScreenCloud cuts through the clutter by visualizing your most important metrics, internal news, and media on the screens your employees already look atโ€”whether they are in a corporate office, a factory floor, a retail store, or a staff breakroom.

Why ScreenCloud is the #1 Choice for Modern Teams:

Hardware Agnostic: ScreenCloud works on almost any device, from consumer-grade Chromeboxes to professional media players and System-on-Chip (SoC) displays.

90+ Native Integrations: ScreenCloud offers the market's strongest app ecosystem. Securely connect the tools you already use, including Microsoft Teams, Power BI, Slack, Google Slides, Salesforce, SharePoint, and Instagram. Show live data dashboards and social feeds without manual updates.

Enterprise-Grade Security: Built for IT teams who demand compliance. We offer SOC2 Type II compliance, Single Sign-On (SSO), audit logs, and granular user permissions, making it safe to display sensitive internal data.

Centralized Management: Control one screen or ten thousand from a single cloud-based dashboard. Schedule content, manage distinct playlists for different locations, and monitor screen health remotely.

Developer Friendly: Use our GraphQL API to build custom integrations or trigger content based on external events (e.g., fire alarms or sales milestones).

From improving employee engagement and safety awareness to modernizing lobby experiences, ScreenCloud is the easiest way to put the right information in front of the right people at the right time. Join global industry leaders who trust ScreenCloud to power their screens.

  • Five9 Landing page
    Landing page //
    2023-05-12

ScreenCloud features and specs

  • Ease of Use
    ScreenCloud has a user-friendly interface that makes it simple for both tech-savvy users and novices to navigate and manage digital signage.
  • Security
    ScreenCloud adheres to industry-standard security practices, which include data encryption and secure access controls, ensuring that your content is protected.
  • Scalability
    The platform is designed to scale easily, making it a good fit for businesses of all sizes, from small startups to large enterprises.
  • Integration Capabilities
    ScreenCloud integrates with a variety of third-party applications and tools, like Google Workspace, Slack, and intranet platforms, which enhances its functionality.
  • Versatility
    The platform supports a wide range of media formats and can be used across various devices, including smart TVs, tablets, and desktop computers.
  • Cloud-Based
    Being a cloud-based solution, ScreenCloud allows for easy updates and real-time content management from any location.
  • Proprietary Media Players
    Power your displays with our high performance media players for best in class security and 99% glitch free operation.

Possible disadvantages of ScreenCloud

  • Cost
    While ScreenCloud offers a range of pricing plans, some users may find it relatively expensive compared to other digital signage solutions.
  • Internet Dependency
    As a cloud-based service, ScreenCloud requires a reliable internet connection for optimal performance, which can be a limitation in areas with poor connectivity.
  • Limited Offline Functionality
    Although ScreenCloud offers some offline functionality, its capabilities are significantly reduced when not connected to the internet.
  • Learning Curve for Advanced Features
    While basic usage is straightforward, leveraging advanced features and integrations may require additional time and effort to learn and utilize effectively.
  • Support Response Time
    Some users have reported longer-than-expected response times from customer support, which can be a drawback when urgent issues arise.

Five9 features and specs

  • Scalability
    Five9 provides a highly scalable cloud-based contact center solution that can grow with your business, accommodating small teams to large enterprises.
  • AI and Automation
    The platform leverages advanced AI and automation tools, such as predictive dialing and intelligent virtual agents, to streamline operations and improve efficiency.
  • Omni-Channel Capabilities
    Five9 enables seamless customer interactions across multiple channels including voice, email, chat, social media, and SMS, enhancing customer experience.
  • Integrations
    It offers robust integration capabilities with various CRM and business tools like Salesforce, Zendesk, and Microsoft Dynamics, facilitating a unified workflow.
  • User-Friendly Interface
    The platform features an intuitive and user-friendly interface, making it easy for agents and administrators to navigate and use effectively.

Possible disadvantages of Five9

  • Cost
    Five9 can be relatively expensive compared to some other contact center solutions, making it less viable for very small businesses or startups.
  • Complex Setup
    Initial setup and configuration can be complex and may require significant time and technical expertise, which could be a barrier for smaller organizations.
  • Learning Curve
    Despite its user-friendly interface, the comprehensive features and customization options can present a learning curve for new users and require additional training.
  • Dependency on Internet
    Being a cloud-based solution, Five9 is highly dependent on a stable internet connection. Any disruptions in internet service can significantly impact its performance.
  • Support Response Time
    Some users have reported slower response times from Five9 support, which can be problematic for resolving urgent issues quickly.

Analysis of ScreenCloud

Overall verdict

  • Yes, ScreenCloud is considered a good choice for digital signage needs due to its versatility, ease of use, and robust feature set. It provides excellent value for businesses of all sizes looking to enhance their communication and engagement through digital displays.

Why this product is good

  • ScreenCloud is highly regarded for its user-friendly digital signage solutions that allow businesses and organizations to easily display content on screens. Its cloud-based platform offers seamless integration with various apps and services, making it a flexible and powerful tool for creating engaging digital displays. Users appreciate its intuitive interface, reliable performance, and the ability to manage screens remotely from anywhere.

Recommended for

    ScreenCloud is recommended for businesses, educational institutions, and organizations that need to display dynamic content across multiple locations. It's well-suited for marketing teams, communication departments, and IT managers who require a scalable solution to manage digital signage networks efficiently.

Analysis of Five9

Overall verdict

  • Overall, Five9 is considered a strong solution for businesses looking for efficient and scalable contact center software, benefiting from its wide range of features and ability to tailor solutions to specific business needs.

Why this product is good

  • Five9 is a cloud-based contact center solution that offers various customer service features like automated workflows, real-time analytics, and robust integration options with CRM platforms, making it a versatile choice for businesses seeking to enhance their customer support operations.

Recommended for

    Five9 is recommended for medium to large enterprises that require a reliable and flexible contact center platform with sophisticated call routing, extensive CRM integrations, and strong support features to manage high volumes of customer interactions effectively.

ScreenCloud videos

ScreenCloud Digital Signage Product Demo

More videos:

  • Tutorial - How to set screen operating hours

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to ScreenCloud and Five9)
Digital Signage
100 100%
0% 0
Communication
0 0%
100% 100
Marketing
100 100%
0% 0
Call Center Software
0 0%
100% 100

Questions & Answers

As answered by people managing ScreenCloud and Five9.

What makes your product unique?

ScreenCloud's answer

Powered by our custom built OS, ScreenCloud is a hardware agnostic digital signage CMS platform that allows teams to manage content from anywhere. Offering remote device management, enterprise grade security and the best user experiences via our dashboard, ScreenCloud is the industry leading digital signage solution.

Why should a person choose your product over its competitors?

ScreenCloud's answer

ScreenCloud features remote device management (RDM), a choice of professional hardware players including PIXI - currently the lowest priced digital signage player on the market, and cutting edge digital signage apps and tools including our Quick Post app. No more headaches creating content - simply add your text and images and Quick Post does the rest for you.

How would you describe the primary audience of your product?

ScreenCloud's answer

ScreenCloud is the digital signage choice of over 10,000 businesses worldwide. We power screens from single use retail or offices, through to some of the biggest global enterprise customers. ScreenCloud is built for IT professionals and communications teams who want the easiest to use and most powerful signage solution for their budget.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ScreenCloud and Five9

ScreenCloud Reviews

  1. JenSmith2006

    ScreenCloud has been a reliable solution for managing digital signage. I like how easy it is to display dashboards, news, and media across screens while integrating smoothly with other tools and services.


Top 5 Digital Signage Software for Small Businesses and SMBs
However, as with any platform, ScreenCloud is not without its drawbacks. Some users have reported occasional software glitches, which, while generally minor, can cause inconvenience. Additionally, while ScreenCloud offers a variety of features, there may be limitations in the extent of content customization compared to other platforms. Businesses seeking more advanced...
Top 15 Best TelemetryTV Alternatives In 2022
The remote digital and screen management platform called ScreenCloud Digital Signage is utilised to make the screenโ€™s most accessible display content simpler. It is a straightforward digital signage platform that enables users to boost corporate productivity, customer engagement, and sales. It may be used with any screen, TV, or gadget with ease. It can establish and...
Source: gokicker.com
10+ Best Digital Signage Software [Top Selective For 2022]
ScreenCloud is barrier-free digital signage software that drives engagement, productivity, and sales with digital signage. It ensures enterprise-grade security and easy content management. It supports and securely shows various dashboards from different applications.

Five9 Reviews

Teliqon vs Five9: Contact Center Tools with Flexible Cloud Communication
Five9 supports omnichannel customer engagement across voice, SMS, chat, email, social messaging and AI-powered customer interaction channels. Advanced omnichannel orchestration is a core part of the Five9 customer experience platform.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 โ€“ Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9โ€™s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, ScreenCloud should be more popular than Five9. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ScreenCloud mentions (4)

  • Digital signage in food service lines
    Https://screencloud.com and a firestick. Source: almost 4 years ago
  • Looking for a digital signage software with alerts and notifications
    In search of a program like ScreenCloud that allows you to display messages, alerts, weather, time, etc. But also allows you to set alarms to indicate start/break times and interrupts the regular flow of information on the screen to display a message and play audio before returning to the regular display playlist. Source: over 4 years ago
  • I'd like to make a media distribution cloud-based webapp with a hardware/software ending that can display it on TV. Would you help me finding all i need?
    I'd love to progress the product into something like this: Screencloud which has its app on every app store available for TVs. Source: about 5 years ago
  • Looking for a FireStick app (or apps) which will allow me use a firestick as an external monitor for presentations over WiFi *WITHOUT INSTALLING ANYTHING ON THE WIN/MAC DEVICES*
    Screencloud has a free trial @ https://screen.cloud/ but it's only 14 days and it's 60 dollars a month, not sure if you can find another app like it but it would definitely do the job. Source: about 5 years ago

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 4 years ago

What are some alternatives?

When comparing ScreenCloud and Five9, you can also consider the following products

Zeetaminds - Zeetaminds offers cloud based digital signage software with live social media integration.ย 

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Embed Signage - Multi-platform Digital Signage Software that's quick to learn and powerful to use. Packed with features, simple to use and wide range of device platform support. A better way to manage your Digital Signage.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

PDComms Tool - Digital Signage

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs