RunPractice.ai VS ShellNewHandler

RunPractice.ai's answer

RunPractice, founded in 2026, makes patient relationship management software for independent healthcare practices in the US. Its AI staff answer and book patients, prepare them before visits, draft visit notes for review and follow up afterward, alongside a patient portal, scheduling, payments, telehealth and an AI-native EHR. RunPractice can also build and manage a practice's website and marketing. Practices in its published case studies, including Genesis Health and Wele Clinic in New York, went live in 14 days.

RunPractice.ai's answer

RunPractice is patient relationship management software for independent and wellness practices, including functional and integrative medicine, longevity, hormone and metabolic health, weight management, medical aesthetics, dental, concierge medicine, direct primary care and mental health. It covers the patient relationship before, during and after the visit. Before the visit, an AI Receptionist answers patients and books appointments 24/7, and an AI Concierge prepares each patient. During the visit, an AI Scribe turns the visit into a structured, review-ready note, and telehealth runs inside the same system. After the visit, AI Follow-Up checks in and tracks next steps, and AI Recall brings patients back on time. A patient portal holds appointments, forms, records and payments; an admin portal shows every patient interaction in one dashboard; and an AI-native EHR built for wellness practices stores the record. Scheduling syncs with the practice's calendar, EHR and Stripe, and payments cover pay at booking, cards on file, payment links and superbills. An AI Assistant answers questions from the patient record for practitioner review, and practitioners make every clinical decision. RunPractice provides a Business Associate Agreement and encrypts data in transit and at rest.