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Rootly VS NewRelic

Compare Rootly VS NewRelic and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Reviews
  3. ยป Alternatives

Rootly logo Rootly

Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.
  • Rootly Landing page
    Landing page //
    2022-07-31
  • NewRelic Landing page
    Landing page //
    2023-10-05

Rootly features and specs

  • Efficient Incident Management
    Rootly offers streamlined incident management processes that help teams quickly respond to and resolve incidents, reducing downtime and improving service reliability.
  • Slack Integration
    Rootly integrates seamlessly with Slack, allowing teams to manage incidents directly from their communication platform, which enhances collaboration and reduces response time.
  • Automated Postmortems
    The platform provides automated postmortem reports, which help teams learn from past incidents without the manual effort, fostering a culture of continuous improvement.
  • Customizable Workflows
    Rootly allows users to create and customize workflows to fit their unique incident management processes, ensuring a tailored approach for different organizational needs.

Possible disadvantages of Rootly

  • Learning Curve
    New users may experience a learning curve as they get accustomed to the platform's features and functionalities, which can temporarily affect productivity.
  • Pricing
    For smaller teams or startups, the cost of using Rootly may be a consideration, as the pricing model might not fit tight budgets.
  • Limited Standalone Use
    Rootly is heavily reliant on integration with other tools, primarily Slack, which may limit its standalone functionality for teams not using compatible systems.
  • User Interface Complexity
    Some users might find the interface complex or overwhelming due to the abundance of features, which can be challenging for those who prefer simplicity.

NewRelic features and specs

  • Comprehensive Monitoring
    New Relic provides a wide range of monitoring capabilities including application performance, infrastructure, and real user monitoring, offering a holistic view of your system's health.
  • Real-Time Data
    New Relic offers real-time analytics and insights, enabling quick identification and resolution of issues as they occur.
  • Advanced Alerting
    New Relic's advanced alerting system allows you to set customizable thresholds and get notified through various channels, helping to proactively manage potential issues.
  • User-Friendly Interface
    The platform features an intuitive, user-friendly interface that makes it easy to navigate and visualize data, even for less experienced users.
  • Integration Capabilities
    New Relic integrates seamlessly with many other tools and platforms, making it easy to incorporate into existing workflows.
  • Scalability
    Whether you have a small startup or a large enterprise, New Relic scales easily with your growing needs.
  • Comprehensive Documentation and Support
    New Relic offers extensive documentation and a variety of support options including forums, customer support, and a vibrant community.

Possible disadvantages of NewRelic

  • Cost
    New Relic can be expensive, especially for smaller businesses or startups that may not have a large budget for monitoring tools.
  • Complexity
    While New Relic offers a lot of features, it can also be complex to set up and configure, requiring significant time and expertise.
  • Performance Impact
    In some cases, the agents and monitoring tools can add overhead to the monitored systems, potentially affecting performance.
  • Data Storage Limits
    Lower-tier plans come with limits on data retention and storage, which may not be sufficient for some businesses with high data requirements.
  • Steep Learning Curve
    The breadth of features and capabilities can result in a steep learning curve for new users, making it challenging to fully leverage the platform's potential quickly.

Analysis of NewRelic

Overall verdict

  • Overall, NewRelic is regarded as a reliable and feature-rich APM solution. Its intuitive user interface, robust monitoring capabilities, and scalability generally receive positive feedback from users. However, it is essential to consider pricing and specific needs, as some users find it expensive compared to other solutions.

Why this product is good

  • NewRelic is considered a good choice for application performance monitoring (APM) because it offers comprehensive monitoring capabilities, real-time insights, and detailed analytics. It supports a wide range of programming languages and platforms, and features like distributed tracing, error analytics, and infrastructure monitoring make it a versatile tool for ensuring application reliability and performance.

Recommended for

  • Development teams needing real-time application performance insights
  • Organizations looking to monitor complex distributed applications
  • Businesses that require comprehensive monitoring across different technology stacks
  • Teams focusing on optimizing application availability and performance

Category Popularity

0-100% (relative to Rootly and NewRelic)

Rootly

NewRelic

Slack
100 100%
Slack
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Developer Tools
100 100%
Developer Tools
0% 0
Application Performance Monitoring
0 0%
Application Performance Monitoring
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rootly and NewRelic

Rootly Reviews

We have no reviews of Rootly yet.
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NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the appโ€™s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

Social recommendations and mentions

Based on our record, NewRelic should be more popular than Rootly. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rootly mentions (17)

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NewRelic mentions (108)

  • Best Synthetic Monitoring Tools in 2026: Honest Comparison
    New Relic has the broadest type matrix โ€” seven first-class monitor types including a genuine no-code Step monitor, broken-links, and cert checks โ€” plus serious compliance (SOC 2, ISO 27001, HIPAA BAA, FedRAMP Moderate). For regulated teams that need a no-code authoring path, it is a real contender. - Source: dev.to / 13 days ago
  • New Relic - CPU usage (%) and Load Average
    At AWS re:Invent 2025, I had the opportunity to give a brief demonstration at the New Relic booth that opened the stage to some AWS Heroes. In Linux environments, administrators often rely on CPU usage and load average metrics to determine whether an instance is appropriately sized. An oversized instance that sits idle wastes resources and drives up the cloud bill, whereas an undersized instance pushed to its... - Source: dev.to / 8 months ago
  • Top 5 Trending APM Tools to Explore
    Ideal for: Teams that want comprehensive monitoring without drowning in complexity or cost. Official link:New Relic. - Source: dev.to / 8 months ago
  • Best AI Coding Tools of 2025: What Tools Should You Use?
    Tembo integrates with observability tools like Sentry, Datadog, and New Relic to detect performance regressions, query slowdowns, and recurring exceptions. When it finds issues, it analyzes recent commits, traces the root cause, and opens pull requests with fixes or optimizations โ€” often before anyone notices the problem. - Source: dev.to / 8 months ago
  • Troubleshooting Broken Function Level Authorization
    Real-world examples highlight how damaging BFLA can be. For instance, breaches at a state insurance department and a major telecommunications provider involved attackers exploiting these vulnerabilities. In another case, New Relic Synthetics faced a privilege escalation issue where restricted users could modify alerts on monitors without proper permissions. - Source: dev.to / 10 months ago
View more

What are some alternatives?

When comparing Rootly and NewRelic, you can also consider the following products

incident.io - Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Pagerly.io - Manage Oncall / Rotations / Incidence on Slack. Simply Oncall and Incidence Response via Slack

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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