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RingCentral VS Line2

Compare RingCentral VS Line2 and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Line2 logo Line2

Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.
  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

  • Line2 Landing page
    Landing page //
    2022-12-16

RingCentral features and specs

  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages of RingCentral

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Line2 features and specs

  • Multiple Numbers on One Device
    Line2 allows users to have multiple phone numbers on a single device, which is ideal for managing personal and professional calls separately.
  • Cross-Platform Compatibility
    Line2 is available on both iOS and Android devices, as well as desktop computers, ensuring flexibility and accessibility.
  • Affordable Pricing
    The service offers competitive pricing plans compared to traditional phone services and other VoIP providers.
  • Advanced Call Features
    Line2 provides advanced calling features like call forwarding, voicemail transcription, and auto-attendant, which are beneficial for business users.
  • Wi-Fi/Cellular Integration
    Users can make and receive calls over both Wi-Fi and cellular networks, ensuring reliable communication even in areas with weak cellular coverage.

Possible disadvantages of Line2

  • Quality of Service
    Call quality can sometimes be inconsistent, especially when relying on poor Wi-Fi connections.
  • Subscription Costs
    While generally affordable, the costs can add up for users requiring multiple lines and additional features.
  • Support Availability
    Some users report that customer support can be slow to respond or resolve issues, which can be frustrating during urgent situations.
  • Feature Limitations
    Certain advanced features that might be available with other VoIP providers or traditional phone services may not be available with Line2.
  • International Calling Rates
    International calling rates may not be as competitive as those offered by other VoIP services, potentially leading to higher costs for frequent international callers.

Analysis of RingCentral

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

Analysis of Line2

Overall verdict

  • Line2 is a reliable and versatile service that is generally well-regarded by users looking for an affordable alternative to a second phone line. Its feature set is comprehensive, and it offers competitive pricing, making it a good choice for many users needing such a service.

Why this product is good

  • Line2 is a VoIP service offering a second phone line for your mobile device or desktop. It is useful for people needing a separate line for business or personal use. Line2 provides unlimited calling and texting across North America, and it offers features like voicemail transcription, call forwarding, and group messaging, which can enhance communication efficiency.

Recommended for

  • Small business owners who need a separate work line.
  • Freelancers and consultants managing multiple clients.
  • Individuals who want to maintain separate personal and public contact numbers.
  • Remote teams looking for affordable communication solutions.

RingCentral videos

+ Add

RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Line2 videos

+ Add

Line2 Review: My Favorite Small Business Tool Right Now

More videos:

Category Popularity

0-100% (relative to RingCentral and Line2)

RingCentral

Line2

Communication
86 86%
Communication
14% 14
VoIP
85 85%
VoIP
15% 15
Enterprise Communication
84 84%
Enterprise Communication
16% 16
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare RingCentral and Line2

RingCentral Reviews

Top 10 Webex alternatives in 2024
With integrated workplace communication features, RingCentral has evolved to be a popular Webex alternative. It has Glip, which is exclusively designed to promote team collaboration through video, voice, chat, and more. Other than that, it is also a leading cloud-based phone system provider with advanced call handling and management features.
Source: www.rocket.chat
12 Best Self-hosted Chat Platforms For Team Communication
RingCentral is a cloud-based communication and collaboration platform that was first founded in the year 2015.
Source: www.mirrorfly.com
The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
RingCentral is a unified cloud-based business phone system that delivers team messages, video conferences, and phone calls.
Source: aircall.io
Top 10 VoIP providers in 2022
RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized businesses and enterprises and is a fully-featured cloud PBX...
Source: voip.review

Line2 Reviews

Top 10 VoIP providers in 2022
Line2 is a cloud-based business phone service that allows participants to call and text from any device using an app. Line2’s VoIP service is clearly intended for small enterprises, and its limited feature set means that it is unlikely to be ideal for organizations with a significant number of employees. If all you need is a dependable, user-friendly platform to keep your...
Source: voip.review
11 Affordable Virtual PBX / Cloud Phone Systems For Small Businesses
Line2 is an app that works as your business phone system across all mobile carriers as well as Wi-Fi. Line2 service runs in the cloud and on any internet connected device. Add multiple lines and scale your business. Need Line2 for your growing team? Easily add, remove, re-assign, and manage additional lines at any time as your business evolves. Each one comes loaded with the...
Source: www.geckoandfly.com

Social recommendations and mentions

Based on our record, RingCentral should be more popular than Line2. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 4 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: over 4 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 4 years ago

Line2 mentions (2)

What are some alternatives?

When comparing RingCentral and Line2, you can also consider the following products

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Grasshopper - Grasshopper enables entrepreneurs to build a virtual office that connects callers to employees, wherever they are.

CallHippo - Easy to use Phone System with World-Class Support

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