Software Alternatives, Accelerators & Startups

Request Tracker VS GitHub

Compare Request Tracker VS GitHub and see what are their differences

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system

GitHub logo GitHub

Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.
  • Request Tracker Landing page
    Landing page //
    2023-07-30
  • GitHub Landing page
    Landing page //
    2023-10-05

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

GitHub videos

How to do coding peer reviews with Github

More videos:

Category Popularity

0-100% (relative to Request Tracker and GitHub)
Customer Support
100 100%
0% 0
Code Collaboration
0 0%
100% 100
Help Desk
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Request Tracker and GitHub

Request Tracker Reviews

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GitHub Reviews

  1. perfect 4 open Source

Let's Make Sure Github Doesn't Become the only Option
In GitHub’s early days, picking a single version control system could have legitimately been a way to focus the product. GitHub is big enough now that they could dedicate some time toward exploring other tools. But it’s not really GitHub’s job to do this. GitHub’s job is to make Microsoft money. Features that improve the lives of developers are incidental.
8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Github is where over 73 million developers shape the future of software, together. Contribute to the open source community, manage your git repositories, review code like a pro, track bugs and features, power your CI/CD and DevOps workflows, and secure code before you commit it. Github: Where the world builds software · github.
Best Git GUI Clients of 2022: All Platforms Included
If your remote repository is at GitHub, then this tool will be the most useful for you. The software is basically an extension of your work-flow in GitHub. By simply login in using your GitHub account, you can start working on your repositories.
What is Artifactory?
GitHub has an impressive resume. They established the industry standard for source code collaboration tools, and GitHub's Version Control System, or VCS, may already be a key component of your development process. GitHub, which is now owned by Microsoft, is used by developers and, increasingly, operations, thanks to modern GitOps methods. With GitHub Actions for CI/CD and...
Ten Best SonarQube alternatives in 2021
GitHub is how humans build software programs. Thousands and thousands of individuals and businesses around the sector use GitHub to discover, percentage and contribute to software—from video games and experiments to famous frameworks and leading programs.
Source: duecode.io

Social recommendations and mentions

Based on our record, GitHub seems to be a lot more popular than Request Tracker. While we know about 2048 links to GitHub, we've tracked only 22 mentions of Request Tracker. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 12 days ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 12 months ago
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GitHub mentions (2048)

  • Git minimum for effective project development
    For GitHub, we set up information about the author of commits, like this:. - Source: dev.to / 1 day ago
  • How to Set Up SSH Key Authentication with GitHub on Windows
    A GitHub account. If you don't have one, you can sign up at GitHub. - Source: dev.to / 1 day ago
  • How to get your coding journey started?
    Practice, practice, and more practice are necessary for mastering the skill of coding. To make sure you understand the concepts you've learned, start with easy exercises and small projects. Practice problems can be found on sites like GitHub or Reddit, or on platforms like HackerRank and LeetCode. - Source: dev.to / 3 days ago
  • Building the DevOps Pipeline
    To realize continuous integration in practice, we rely on version control systems(VCS) such as Git, code repositories such as GitHub, and build automation tools such as GitHub Actions. - Source: dev.to / 3 days ago
  • Efficient GitHub Operations: Simplifying Repository Management using Github CLI
    Often, when we set up version control initial files for a project, we tend to log onto the Github website to create our repositories, clone, and push our projects. While this method works, it can be argued that it is not as efficient. We can manage our GitHub repositories, from creating the repo to maintaining the different versions, right from our terminal. In this article, we will go through the process of... - Source: dev.to / 7 days ago
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What are some alternatives?

When comparing Request Tracker and GitHub, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Zammad - The Zammad - Help Desk and Ticket System - Community Page

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Redmine - Flexible project management web application

Visual Studio Code - Build and debug modern web and cloud applications, by Microsoft