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Remote Utilities VS FirsTech

Compare Remote Utilities VS FirsTech and see what are their differences

Remote Utilities

Access remote PCs and provide remote customer support with ease.

Rating
0 reviews
Pricing
Freemium Free trial $99 / One-off (Starter license includes 20 controlled devices)
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Alternatives Is it good?
FirsTech

Firstech provides seamlessly process image cash letters and NACHA formatted ACH File. We also offer BAI and EDI format reporting to our clients, which others dont.

Rating
0 reviews
Pricing
Paid $1,000 / Monthly (per report)
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Alternatives Is it good?
SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Base details

Website, pricing, platforms and company facts side by side.

Remote Utilities
FirsTech
Website remoteutilities.com firstechpayments.com
Pricing
Freemium Free trial $99 / One-off (Starter license includes 20 controlled devices) Official pricing
Paid $1,000 / Monthly (per report)
Platforms
Windows MacOS Linux iOS Android +2
Browser
Company — 1984
Listed in
Remote Desktop Remote PC Access Group Chat & Notifications Remote Control Remote Work Tools +2
Banking Online Payments Merchant Solutions

About Remote Utilities and FirsTech

In their own words, as submitted to SaaSHub.

Remote Utilities
FirsTech

No description of Remote Utilities yet.

As a subsidiary of a financial institution, FirsTech provides unique opportunities for you that differentiate us from the competition. We can seamlessly provide you with the ability to process image cash letters and NACHA formatted ACH files, as well as provide specific reporting—such as BAI and...

Read more about FirsTech

Features and specs

What each product offers, as listed by its team.

Remote Utilities 15 features
FirsTech 4 features
  • Remote access over LAN - Directly connect to a remote PC using its IP address or DNS name.
  • Remote access over the Internet - Bypass firewalls using our built-in and free cloud service.
  • Unattended access - Deploy the Host module for 24/7 access to remote PCs.
  • Attended access - Provide ad hoc remote support over the Internet using the Agent module.
  • Self-hosted server - Route all remote connections through your own intermediary server.
  • Address books and folders - Better organize your remote connections.
  • Active Directory integration - Auto-shows tree when Viewer is installed in a domain and supports adding more domain controllers.
  • Mobile support - Access your remote computers from iOS and Android devices.
  • Control remote desktop, mouse pointer, and send keystrokes.
  • Transfer files between computers through an encrypted channel.
  • Power control - Shut down, restart, lock the remote PC, or turn on/off the remote monitor.
  • Terminal - Gain full access to the command line on the remote computer.
  • Task manager - View processes, windows, services, and users on the remote computer.
  • Remote registry - Edit as if using Windows regedit.exe utility.
  • Execute applications on the remote PC by sending a command from the local PC.
  • Comprehensive Payment Solutions
    FirsTech offers a wide range of payment processing services including ACH, credit card processing, and online payments, making it a versatile option for businesses.
  • Customer Support
    They provide robust customer support options, ensuring that clients can get help when they need it.
  • Security
    FirsTech implements strong security measures to protect sensitive financial data, which is crucial for businesses handling payment transactions.
  • Integration
    The platform offers numerous integration options with other business software, which can streamline operations and improve efficiency.

Possible disadvantages

  • Pricing Transparency
    There may be a lack of transparent pricing on their website, which can make it difficult for potential customers to evaluate cost-effectiveness.
  • Complexity for Small Businesses
    The range of services might be overwhelming for small businesses that don’t require such comprehensive solutions.
  • Learning Curve
    The platform could have a learning curve for new users, especially those not familiar with payment processing systems.
  • Customization Needs
    Although it offers many features, some businesses may find they require custom solutions that FirsTech does not readily offer.

Analysis

An editorial look at what each product does well and who it suits.

Remote Utilities
FirsTech

Overall verdict

  • Yes, Remote Utilities is considered a good option for those needing reliable and secure remote access software. Its rich feature set and robust security measures make it stand out among similar tools.

Why this product is good

  • Remote Utilities is a versatile and feature-rich remote desktop software that provides secure connections and supports a wide range of platforms. It offers a comprehensive set of tools for remote access, including file transfer, remote printing, and session recording. The software is praised for its scalability and cost-effectiveness, making it a popular choice for both individual users and businesses.

Recommended for

    Remote Utilities is recommended for businesses of all sizes, IT professionals, and individual users who require a reliable and secure solution for remote access. It's particularly beneficial for those who need to manage multiple remote connections simultaneously.

Overall verdict

  • FirsTech appears to be a legitimate B2B payment processing and bill payment technology provider, primarily serving utilities, municipalities, and billing organizations rather than individual consumers. It seems to be a niche, established player in the bill payment space rather than a consumer-facing fintech app, so its 'goodness' depends heavily on whether you're a business looking for payment infrastructure or an individual searching for a payment app.

Why this product is good

  • Specializes in bill payment processing for utilities and service providers, suggesting industry-specific expertise
  • Offers multiple payment channel integrations (online, phone, mail, in-person) which is valuable for organizations with diverse customer bases
  • Likely provides compliance and security features necessary for handling recurring bill payments
  • Appears to focus on B2B enterprise solutions rather than spreading thin across many market segments

Recommended for

  • Utility companies and municipalities needing bill payment processing infrastructure
  • Billing organizations looking for multi-channel payment collection tools
  • Businesses seeking to outsource complex payment reconciliation and processing
  • Enterprises requiring a specialized, industry-focused payment partner rather than a general-purpose processor

Videos

Walkthroughs and reviews on video.

Remote Utilities 2 videos + Add
FirsTech 1 video + Add

Remote Utilities licensing explained

More videos

  • - Remote Utilities Overview - Remote Desktop Software

FirsTech: History & Heritage

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Remote Utilities
FirsTech
100% 100%
Remote Desktop
0% 0%
0% 0%
Online Payments
100% 100%
100% 100%
Remote PC Access
0% 0%
0% 0%
Merchant Solutions
100% 100%

Questions & Answers

As answered by people managing Remote Utilities and FirsTech.

What makes your product unique?

Remote Utilities's answer

Remote Utilities stands out due to its comprehensive cross-platform support, allowing secure and versatile remote connections between Windows, macOS, and Linux, and its ability to offer both unattended and attended access, coupled with a robust set of features for management, customization, and deployment, all while maintaining stringent security protocols.

Why should a person choose your product over its competitors?

Remote Utilities's answer

A person should choose Remote Utilities over its competitors because it offers advanced, customizable, and secure remote access capabilities across multiple platforms, providing both attended and unattended access solutions, along with a self-hosted server option for enhanced data control and security, all at competitive pricing with a free option available.

How would you describe the primary audience of your product?

Remote Utilities's answer

Our primary audience is IT professionals and helpdesk providers seeking versatile, secure, and efficient remote access solutions, along with businesses of all sizes requiring remote work capabilities and individuals needing reliable remote access to personal computers.

What's the story behind your product?

Remote Utilities's answer

Remote Utilities was developed to address the growing needs for high-quality remote access software that provides robust functionality, secure connectivity, and the flexibility to adapt to various use cases, allowing businesses, IT professionals, and individual users to manage remote computers efficiently and solve problems from any location.

Which are the primary technologies used for building your product?

Remote Utilities's answer

Remote Utilities primarily utilizes advanced networking and screen sharing technologies, coupled with secure encryption methods, to ensure robust and secure connections, enabling users to access and control remote systems seamlessly, irrespective of the operating system used.

Who are some of the biggest customers of your product?

Remote Utilities's answer

Some of our customers include: - P&G - Petrobras - Lockheed Martin - Herbalife

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Remote Utilities no reviews yet
FirsTech no reviews yet

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