Based on our record, UserVoice should be more popular than Raygun. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Raygun is a cloud-based platform that makes sure your web and mobile applications are free of errors, as well as your users are satisfied. It specializes in JavaScript error monitoring and offers a wide range of features to help you easily detect and fix issues. - Source: dev.to / 4 months ago
We can make the process a little easier by using our agile processes together with a continuous deployment strategy. For example, our friends at Raygun, discovered that “when a team gets locked into a sprint it can become much harder to recognize and fix bugs”. - Source: dev.to / 8 months ago
Regarding your last question, when I mention sub-processors who we don't have an SCC with I'm thinking about vendors like RayGun. It's a system we use to monitor alerts and warnings coming from our app when in the hands of our end-users. We have configured the tool so we get absolutely no personal information - no names, emails, id's or any of that sort. It's nothing more than technical data dumps from the inner... Source: over 1 year ago
Error logging and monitoring are crucial for any application, Appwrite being no exception. We wanted to make it extremely easy to collect and monitor your logs while staying true to our philosophy of being completely platform agnostic. With Appwrite 0.12, we've introduced support for some amazing open source logging providers like Sentry, Raygun and AppSignal! - Source: dev.to / over 2 years ago
We have RayGun for logging/reporting on the client-side of the apps. They are showing nothing interesting from those devices. They seem to fail silently. Source: almost 3 years ago
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system