Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way. Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single, organized place.
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Based on our record, Rapidr.io should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A website feedback tool is a great way to track and manage critical feedback from your website visitors. These tools help collect, analyze, and help understand the visitor's behavior and preferences. - Source: dev.to / almost 2 years ago
You can try this canny alternative: https://rapidr.io. Source: about 2 years ago
[ ] Democratize user feedback. Tools like SleekPlan , Rapidr and Canny.io allow you to continually get feedback from users and know what is most important to them. Some companies, like Notion, have created active Reddit communities with lots of user feedback. I don't have a favorite guide on this so feel free to share one if you do. Source: about 2 years ago
We are building Rapidr( https://rapidr.io )for collecting and managing user feedback, along with a product roadmap and changelog all in one place. Let me know if you have any questions, or need help setting it up. Source: about 2 years ago
I would definitely advise you to first provide some value, be helpful, understand your user's pain points and problems, instead of directly pitching your solution in the communities as well as in emails. That's how we are reaching our target users at Rapidr. Source: about 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Upvoty - User feedback in 1 simple overview 🔥
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