Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way. Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single, organized place.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Rapidr.io seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
A website feedback tool is a great way to track and manage critical feedback from your website visitors. These tools help collect, analyze, and help understand the visitor's behavior and preferences. - Source: dev.to / almost 2 years ago
You can try this canny alternative: https://rapidr.io. Source: about 2 years ago
[ ] Democratize user feedback. Tools like SleekPlan , Rapidr and Canny.io allow you to continually get feedback from users and know what is most important to them. Some companies, like Notion, have created active Reddit communities with lots of user feedback. I don't have a favorite guide on this so feel free to share one if you do. Source: about 2 years ago
We are building Rapidr( https://rapidr.io )for collecting and managing user feedback, along with a product roadmap and changelog all in one place. Let me know if you have any questions, or need help setting it up. Source: about 2 years ago
I would definitely advise you to first provide some value, be helpful, understand your user's pain points and problems, instead of directly pitching your solution in the communities as well as in emails. That's how we are reaching our target users at Rapidr. Source: about 2 years ago
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