Software Alternatives, Accelerators & Startups

Raiseaticket VS FocusWriter

Compare Raiseaticket VS FocusWriter and see what are their differences

Raiseaticket logo Raiseaticket

Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

FocusWriter logo FocusWriter

FocusWriter is a fullscreen, distraction-free word processor designed to immerse you as much as...
  • Raiseaticket Landing page
    Landing page //
    2022-02-14

Raiseaticket is a web-based helpdesk solution. It has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations.

Simplicity is the ultimate in sophistication. Raiseaticket is designed to be simple and intuitive for customer support agents. It has the capability of delivering insights and holistic monitoring of support operations to supervisors and management through a powerful dashboard with an extensive set of reporting tools. The platform allows for the use of service level agreements (SLAs) that define the level of expected service you deliver to your customers.

Eliminate the nightmare of managing and measuring cluttered inboxes, shared mailboxes, unanswered emails and unaddressed customer requests. Raiseaticket provides detailed insights about support requests (tickets) across your organization for all tickets received, resolved, assigned, unassigned, pending and overdue, together with client and agent responses as well as category sorting. Notifications allow supervisors and management to monitor customer support through notifications and trigger-based alerts that you can customise and apply selectively.

  • FocusWriter Landing page
    Landing page //
    2021-10-18

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FocusWriter videos

Focuswriter Review

More videos:

  • Review - FocusWriter - App Reviews
  • Review - Writing Software - FocusWriter

Category Popularity

0-100% (relative to Raiseaticket and FocusWriter)
Customer Support
100 100%
0% 0
Markdown Editor
0 0%
100% 100
Help Desk
100 100%
0% 0
Text Editors
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Raiseaticket and FocusWriter

Raiseaticket Reviews

  1. Easy to get started and operate
    🏁 Competitors: Zendesk, Zoho Desk, HappyFox
    πŸ‘ Pros:    Multiple sla|Multiple channels|Rest api|User-friendly|Custom reports|Notifications|Slack and teams notification
  2. User-friendly and easy to use
    🏁 Competitors: Zoho Desk, Freshdesk
    πŸ‘ Pros:    Rest api|Multiple sla
  3. User friendly and high performance
    🏁 Competitors: Zendesk, Freshdesk, Zoho Desk, HappyFox
    πŸ‘ Pros:    Multiple sla|Knowledge base|Multiple channels|Notifications|Slack and teams notification integration|Easy to get started and operate

FocusWriter Reviews

11 Best Scrivener Alternatives
Scrivener may be more complicated than FocusWriter, but if you want simplicity or minimalism, FocusWriter is worth considering. There are no elaborate formatting options or research notes to tinker around with so all you do is write.

Social recommendations and mentions

Based on our record, FocusWriter seems to be more popular. It has been mentiond 25 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Raiseaticket mentions (0)

We have not tracked any mentions of Raiseaticket yet. Tracking of Raiseaticket recommendations started around Mar 2021.

FocusWriter mentions (25)

  • Ensō: write now, edit later
    Reminds me of the (dead) RoughDraft mac app by 43 Folders(?). There is also FocusWriter - opensource and multi-platform. https://gottcode.org/focuswriter/. - Source: Hacker News / 7 months ago
  • A collection of useful Mac Apps
    FocusWriter - Price: Free Distraction-free writing app for Mac that allows you to focus on your writing. Source: 11 months ago
  • What do you people write on?
    You can get it here: https://gottcode.org/focuswriter/. Source: 11 months ago
  • Is there an app to keep track of all the details when writing a story?
    Also, if you're kinda of an indie author, try Bibisco or Focuswriter. Source: about 1 year ago
  • is there a computer that can only run word a processor
    If you have a spare laptop, I recommend just disabling the Internet altogether. But before then, install a program called FocusWriter - it goes full screen. Or instead of the spare computer idea, maybe create a new user account on your computer maybe called Writing, install FocusWriter and have it launch on startup, and disable that account's Internet. Source: about 1 year ago
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What are some alternatives?

When comparing Raiseaticket and FocusWriter, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Scrivener - Scrivener is a content-generation tool for composing and structuring documents.

HappyFox - Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

iA Writer - Minimal Design, Maximum Focus

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

Typora - A minimal Markdown reading & writing app.