Software Alternatives & Reviews

Raiseaticket VS Typora

Compare Raiseaticket VS Typora and see what are their differences

Raiseaticket logo Raiseaticket

Raiseaticket is a 100% free cloud based helpdesk for customer service and support. The saas provides portal, workflows, insights to manage communications for the support and service process.

Typora logo Typora

A minimal Markdown reading & writing app.
  • Raiseaticket Landing page
    Landing page //
    2022-02-14

Raiseaticket is a web-based helpdesk solution. It has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations.

Simplicity is the ultimate in sophistication. Raiseaticket is designed to be simple and intuitive for customer support agents. It has the capability of delivering insights and holistic monitoring of support operations to supervisors and management through a powerful dashboard with an extensive set of reporting tools. The platform allows for the use of service level agreements (SLAs) that define the level of expected service you deliver to your customers.

Eliminate the nightmare of managing and measuring cluttered inboxes, shared mailboxes, unanswered emails and unaddressed customer requests. Raiseaticket provides detailed insights about support requests (tickets) across your organization for all tickets received, resolved, assigned, unassigned, pending and overdue, together with client and agent responses as well as category sorting. Notifications allow supervisors and management to monitor customer support through notifications and trigger-based alerts that you can customise and apply selectively.

  • Typora Landing page
    Landing page //
    2023-07-23

Raiseaticket videos

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Typora videos

Building a File Structure in Typora

More videos:

  • Review - Best note-taking software for programmers - Typora

Category Popularity

0-100% (relative to Raiseaticket and Typora)
Customer Support
100 100%
0% 0
Markdown Editor
0 0%
100% 100
Help Desk
100 100%
0% 0
Text Editors
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Raiseaticket and Typora

Raiseaticket Reviews

  1. Easy to get started and operate
    🏁 Competitors: Zendesk, Zoho Desk, HappyFox
    πŸ‘ Pros:    Multiple sla|Multiple channels|Rest api|User-friendly|Custom reports|Notifications|Slack and teams notification
  2. User-friendly and easy to use
    🏁 Competitors: Zoho Desk, Freshdesk
    πŸ‘ Pros:    Rest api|Multiple sla
  3. User friendly and high performance
    🏁 Competitors: Zendesk, Freshdesk, Zoho Desk, HappyFox
    πŸ‘ Pros:    Multiple sla|Knowledge base|Multiple channels|Notifications|Slack and teams notification integration|Easy to get started and operate

Typora Reviews

  1. Simplicity and elegance

    It is very well built with simplicity in mind. There are several themes and all of them look amazing. I love the "typewriter" and "focus" mode. In contrast with other apps that focus the current window and remove all visibility options, Typora goes one step ahead and fades down all other paragraphs as well.

    πŸ‘ Pros:    Beautiful themes|Typewriter mode|Focus mode

10 Best Note Taking Apps for Windows in 2020
If you are a visual person like me, you respond to titles, headings, and specific formatting of text. This is what landed Typora on this list. Typora is extremely customizable. You can make any note in any format you choose. The markdown editor formats text as you type, making note-taking quicker and more effective. You can even create a table of contents to look at specific...

Social recommendations and mentions

Based on our record, Typora seems to be more popular. It has been mentiond 84 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Raiseaticket mentions (0)

We have not tracked any mentions of Raiseaticket yet. Tracking of Raiseaticket recommendations started around Mar 2021.

Typora mentions (84)

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What are some alternatives?

When comparing Raiseaticket and Typora, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StackEdit - Full-featured, open-source Markdown editor based on PageDown, the Markdown library used by Stack Overflow and the other Stack Exchange sites.

HappyFox - Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

SeamlessDesk - SeamlessDesk is a cloud-based service desk software solution that makes it easy to manage customer support operations of any size.

iA Writer - Minimal Design, Maximum Focus