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PubNub VS UserVoice

Compare PubNub VS UserVoice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

PubNub logo PubNub

PubNub is a real-time messaging system for web and mobile apps that can handle API for all platforms and push messages to any device anywhere in the world in a fraction of a second without having to worry about proxies, firewalls or mobile drop-offs.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • PubNub Landing page
    Landing page //
    2023-10-05
  • UserVoice Landing page
    Landing page //
    2023-10-14

PubNub videos

+ Add

Realtime Bike Tracking App with MediaTek and PubNub

More videos:

  • Review - Streaming Realtime Analytics with Keen IO and PubNub
  • Review - PubNub IOT House Training Video

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to PubNub and UserVoice)

PubNub

UserVoice

Developer Tools
100 100%
Developer Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Mobile Push Messaging
100 100%
Mobile Push Messaging
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using PubNub and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PubNub and UserVoice

PubNub Reviews

2023 Firebase Alternatives: Top 10 Open-Source & Free
PubNub is another new but advanced Firebase alternative in our list. It handles 3 trillion monthly calls with 99.999% uptime and accesses 800 million devices over the globe. The renowned customers of PubNub are Kustomer, vFairs and Swiggy.
Source: digitalcruch.com
SignalR Alternatives
Pubnub is considered one of the good alternatives to SignalR because it comes to the rescue when secured data streams get exchanged over the network with API that helps in connecting with the applications to the real-time one.
Source: www.educba.com
Firebase Alternatives – Top 10 Competitors
Pubnub IoT Device Control Real-time updates Storage & Playback Stream Controller Push Notifications Analytics Access Management
Source: blog.back4app.com
Top 10 Alternatives To Firebase
PubNub is popular for its versatile streaming abilities. You can create promising web and mobile apps with PubNub.
Source: www.redbytes.in

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, UserVoice should be more popular than PubNub. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PubNub mentions (1)

  • gRPC test-and-try with Akka Serverless and Evans
    I first learned about gRPC about five years go. Since that moment in time when an engineer at PubNub introduced me to the framework, I have let the idea of gRPC simmer more in the background, especially since I was already rather steeped in REST, Open API, Swagger, and other sundries seen in the broader API space (miss you, Mashery. There seemed to be plenty of great tooling, documentation and technologies... - Source: dev.to / over 2 years ago

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

What are some alternatives?

When comparing PubNub and UserVoice, you can also consider the following products

Firebase - Firebase is a cloud service designed to power real-time, collaborative applications for mobile and web.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pusher - Pusher is a hosted API for quickly, easily and securely adding scalable realtime functionality via WebSockets to web and mobile apps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Socket.io - Realtime application framework (Node.JS server)

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

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