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ProcedureFlow VS SpiceCSM

Compare ProcedureFlow VS SpiceCSM and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ProcedureFlow logo ProcedureFlow

ProcedureFlow is a cloud-based knowledge management product that helps employees become experts faster.

SpiceCSM logo SpiceCSM

Integration Platform as a Service for contact centers
  • ProcedureFlow Landing page
    Landing page //
    2023-09-16
  • SpiceCSM Landing page
    Landing page //
    2022-09-18

ProcedureFlow videos

+ Add

ProcedureFlow Walkthrough

More videos:

  • Review - ProcedureFlow in Action
  • Review - ProcedureFlow's Reporting Features

SpiceCSM videos

+ Add

SpiceCSM National Student Clearinghouse Integration

Category Popularity

0-100% (relative to ProcedureFlow and SpiceCSM)

ProcedureFlow

SpiceCSM

Customer Support
65 65%
Customer Support
35% 35
Communication
0 0%
Communication
100% 100
Customer Service
100 100%
Customer Service
0% 0
Help Desk
72 72%
Help Desk
28% 28

User comments

Share your experience with using ProcedureFlow and SpiceCSM. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ProcedureFlow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ProcedureFlow mentions (2)

  • Ask HN: Who is hiring? (November 2021)
    ProcedureFlow | Frontend Developer (React), Full Stack .NET Developer | REMOTE in Eastern Canada | Full-Time | https://procedureflow.com ProcedureFlow is a platform for your company's procedures inspired by the way you work. We're like GitHub but for visual procedures. We have change requests, everyone can have a "draft" branch, a side-by-side diff view of the flows, etc. ProcedureFlow has great customers that... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (April 2021)
    ProcedureFlow | Senior Full Stack .NET Developer | Saint John, NB, Canada | ONSITE | REMOTE in Eastern Canada | Full-Time | https://procedureflow.com ProcedureFlow allows you to turn your company's procedures and expert information into small, hyperlinked flowcharts that are easy to follow and maintain. We're like GitHub but for visual procedures. ProcedureFlow has a lot of great paying customers that consider us... - Source: Hacker News / about 3 years ago

SpiceCSM mentions (0)

We have not tracked any mentions of SpiceCSM yet. Tracking of SpiceCSM recommendations started around Mar 2021.

What are some alternatives?

When comparing ProcedureFlow and SpiceCSM, you can also consider the following products

PHPKB - PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Parakeet - Cloud-based phone system with mobile app, designed for teams

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Convoso - Call center solution to covert leads faster

InfoFlo - The most affordable CRM software on the market at a one-time cost with free upgrades for life.

KronoDesk - KronoDesk is a web-based help desk solution.

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