Software Alternatives & Reviews

SpiceCSM VS KronoDesk

Compare SpiceCSM VS KronoDesk and see what are their differences

SpiceCSM logo SpiceCSM

Integration Platform as a Service for contact centers

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.
  • SpiceCSM Landing page
    Landing page //
    2022-09-18
  • KronoDesk Landing page
    Landing page //
    2021-07-30

SpiceCSM videos

SpiceCSM National Student Clearinghouse Integration

KronoDesk videos

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

Category Popularity

0-100% (relative to SpiceCSM and KronoDesk)
Communication
100 100%
0% 0
Help Desk
33 33%
67% 67
Customer Support
41 41%
59% 59
Customer Service
0 0%
100% 100

User comments

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What are some alternatives?

When comparing SpiceCSM and KronoDesk, you can also consider the following products

Parakeet - Cloud-based phone system with mobile app, designed for teams

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Convoso - Call center solution to covert leads faster

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.