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SpiceCSM VS Convoso

Compare SpiceCSM VS Convoso and see what are their differences

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VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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SpiceCSM logo SpiceCSM

Integration Platform as a Service for contact centers

Convoso logo Convoso

Call center solution to covert leads faster
  • SpiceCSM Landing page
    Landing page //
    2022-09-18
  • Convoso Landing page
    Landing page //
    2023-09-09

Dramatically boost contact rates up to 300% with Convoso's intelligent call center software. Our omnichannel cloud-based solution offers infinitely scalable growth and delivers exceptional ROI. Convoso matches a dedicated product expert to every customer to help optimize their dialers and maximize efficiencies for managers, agents, and leads. Join other high-achieving call centers driving profitability with Convoso, from small business to enterprise.

SpiceCSM videos

+ Add

SpiceCSM National Student Clearinghouse Integration

Convoso videos

+ Add

Convoso- Call Center Software Value- 2D Animation

More videos:

  • Review - Convoso Employee Reviews - Q3 2018
  • Review - Convoso

Category Popularity

0-100% (relative to SpiceCSM and Convoso)

SpiceCSM

Convoso

Customer Support
100 100%
Customer Support
0% 0
Communication
9 9%
Communication
91% 91
VoIP
0 0%
VoIP
100% 100
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SpiceCSM and Convoso

SpiceCSM Reviews

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Convoso Reviews

10 Best Call Center Software (December 2022)
Convoso is a call center platform that can work well for inbound and outbound calls, but it focuses on outbound calling features. Convoso’s system can detect an answering machine or voicemail with up to 97% accuracy, according to the company. This means agents won’t waste time on calls that go nowhere. There are also standard call center features, such as call routing,...
Source: www.forbes.com

What are some alternatives?

When comparing SpiceCSM and Convoso, you can also consider the following products

Parakeet - Cloud-based phone system with mobile app, designed for teams

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

KronoDesk - KronoDesk is a web-based help desk solution.

Freshdesk Contact Center - Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

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