ProBackup VS ViewForge

ProBackup's answer

Infrastructure runs on AWS. Backup files are stored in AWS S3 and metadata (IDs, tree structure, webhook registrations) in AWS RDS, encrypted at rest with AES-256 via AWS Key Management Service. Customers can choose from nine AWS regions (Ireland, Frankfurt, London, North Virginia, Montreal, São Paulo, Sydney, Singapore, Tel Aviv). ProBackup connects to each source app through its official API over OAuth, with all tokens AES-256 encrypted using unique initialization vectors. Data in transit is secured via SSL/TLS on port 443, enforced with HSTS. The backup engine is incremental and versioned, creating independent snapshots each cycle.

ViewForge's answer:

• TypeScript
• Shopify metaobjects, as the fitment data store
• Shopify theme app extensions for the storefront components: fitment search, saved-vehicle garage, compatibility table, product-page fit notice
• Shopify Storefront API, for querying fitment from the theme
• Shopify Admin GraphQL API, for writing and exporting fitment records
• NHTSA vehicle database, for VIN decoding
• ACES and PIES XML parsing, for automotive catalog import

ProBackup's answer

ProBackup started in 2017 as Momentum Tools, originally built to back up Podio. As more teams moved their operations into a growing range of SaaS apps and hit the same blind spot — that vendors don't protect customer data from customer-side mistakes — the product expanded. In August 2020 it relaunched under the ProBackup brand, adding Asana as the first new platform, and grew steadily from there to cover 20+ apps. A major platform refresh came in September 2023, SOC 2 compliance was achieved in May 2025, and the current version (3.0), with a completely redesigned UI, launched in August 2025. Today ProBackup is a lean, product-led company (ProBackup BV) serving ~2,500 customers.

ViewForge's answer:

ViewForge came out of agency work. Normal View was building for a parts retailer running roughly 12,000 SKUs who needed fitment search, and every app we evaluated stored the merchant's compatibility data in the vendor's own database.

That is a strange trade when you look at it directly. Fitment data is genuinely expensive to produce — it is weeks of work — and the merchant would not own the result. It would belong to whichever app happened to be installed that year.

Shopify metaobjects made a different answer possible: write fitment as native structured data inside the merchant's own store. The theme reads it, the Storefront API queries it, Admin GraphQL exports it, and it is still there after an uninstall. That decision is what the rest of the app is built around.

Everything else came from real catalogs rather than a roadmap. Eight verticals exist because a tractor catalog is not Year/Make/Model. Smart Parse exists because that retailer had already written fitment into 12,000 product titles, and nobody was ever going to retype them.

ProBackup's answer

ProBackup is purpose-built for SaaS productivity and CRM apps — not files or servers. It backs up the data living inside Asana, ClickUp, Monday, Airtable, HubSpot, Trello, Notion, Jira, Slack, Podio, and 20+ other tools, fully automatically every 24 hours. The key insight: your SaaS vendor backs up their own infrastructure for their disaster recovery, not to protect your work. If your team — or an AI agent acting inside the app — deletes or overwrites a record, the vendor can't bring it back. That gap is what ProBackup fills. Backups are incremental and versioned, so you get point-in-time recovery and can restore exactly what you need: a single field, a comment, a whole project. Optional Google Drive sync adds a second, independent layer of redundancy you control.

ViewForge's answer:

Three things. (1) Data ownership: ViewForge writes fitment as Shopify metaobjects native to your store — most competitors store fitment in their own database. (2) 8 verticals out of the box: auto, motorcycle, tractor, marine, power equipment, bicycle, printer, electronics — most competitors are automotive-only. (3) Smart Parse: extract fitment automatically from your existing product titles and descriptions instead of re-typing everything.

ProBackup's answer

A few reasons. Breadth: one account covers 20+ platforms, and you can add unlimited apps on any plan. Granularity: restore a single record or an entire board, with point-in-time recovery to any previous day. No setup overhead: backups run automatically every 24 hours — no scheduling, no maintenance. Independent redundancy: unlike tools that dump a new CSV after every cycle, ProBackup syncs to a live Google Sheet you own, so you keep a usable copy even if ProBackup is unavailable. And trust: SOC 2 compliant, AES-256 encryption, isolated key management (no one at ProBackup can read your raw data), and a choice of nine AWS storage regions worldwide. It's a focused, product-led tool — self-serve onboarding, simple UI, transparent pricing.

ViewForge's answer:

Data ownership. Fitment lives in your Shopify metaobjects, so uninstalling does not take your compatibility data with it. Convermax, EasySearch and PartFinder all keep it in their own databases, and getting it back depends on their export tooling on the day you cancel.

Cost at the low end. The search widget, the compatibility table on the product page and the saved-vehicle garage are all on the free tier, up to 50 products, with no expiry. EasySearch puts the table and the garage behind its $75/month Premium plan. Convermax starts at $250/month.

Automotive and non-automotive coverage. Eight built-in templates, and fully custom templates from $19/month, for catalogs that do not decompose into Year/Make/Model at all.

ProBackup's answer

Teams that run their daily operations inside SaaS productivity and CRM apps and can't afford to lose that data — typically SMBs and mid-market companies, often without a dedicated IT/backup function. The buyer is usually the admin, operations lead, or team owner responsible for an Asana, ClickUp, Monday, HubSpot, or Airtable workspace who recognizes that accidental deletion, a rogue integration, a departing employee, or an AI agent gone wrong could wipe out work the vendor won't restore. ~2,500 customers today, with a 35% trial-to-paid conversion rate.

ViewForge's answer:

Shopify merchants whose customers need to know whether a part fits before they will buy it — and who do not have an engineer on staff to build that themselves.

Concretely: auto and truck parts retailers, powersports and motorcycle dealers, tractor and agricultural parts sellers, marine and outboard suppliers, small-engine and power equipment stores, bicycle and e-bike component shops, printer supply merchants, and electronics accessory sellers.

Catalog sizes run from a few dozen products on the free tier up into the tens of thousands; it is running in production on a catalog of roughly 40,000 SKUs. The common thread is not the industry — it is that "does this fit my thing" is the question deciding the sale.