Software Alternatives, Accelerators & Startups

Postman VS SympoQ

Compare Postman VS SympoQ and see what are their differences

Postman logo Postman

The Collaboration Platform for API Development

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Postman Landing page
    Landing page //
    2021-07-23
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Postman

Pricing URL
-
$ Details
Platforms
Windows Mac OSX Linux
Release Date
-

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

Postman features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Postman videos

POST/CON 2018 workshop in review: Running Postman Collections

More videos:

  • Review - POST/CON 2018 workshop in review: Postman Collections
  • Tutorial - How to Share Postman Collections

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Postman and SympoQ)
API Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
APIs
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Postman and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Postman and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Postman and SympoQ

Postman Reviews

Beeceptor vs Postman
You cannot download request log. Although, you can use Postman APIs to query and retrieve.
Source: beeceptor.com
Top 15 MuleSoft Competitors and Alternatives
Postman is an API platform with the world’s largest public API hub that helps developers design, build, test, and iterate APIs. In 2022, Postman served over 20 million developers and 500,000 organizations.
Top 10 HTTP Client and Web Debugging Proxy Tools (2023)
Are you a developer thrilled with APIs? Then Postman HTTP client and web debugging proxy tool is for you. Now why is this even a choice to use? Postman is ultimately one of the platforms that do anything APIs. It builds, organizes APIs, tests, monitors, documents, and most of all debugs web applications.
12 HTTP Client and Web Debugging Proxy Tools
Postman is unarguably one of the more popular HTTP clients used for debugging web applications. It allows for faster and easier API development.
Source: geekflare.com
Best API Monitoring and Observability Tools in 2023
Postman free plan: Provides a maximum of 1000 calls to Postman API, Mock server calls, and monitoring API calls. Pricing starts at $12/month for the paid plan.
Source: apitoolkit.io

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Postman seems to be more popular. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Postman mentions (27)

  • How to use ApyHub to Build a Serverless Function in NodeJs?
    Once deployed, thoroughly test your serverless function to confirm it behaves as expected. Invoke the function manually from the cloud platform’s console or use tools like Postman, Apidog, or Fusion ( Fusion is ApyHub’s own API Client ) to test HTTP-triggered functions. Ensure the function executes correctly and handles errors gracefully. - Source: dev.to / 2 months ago
  • Mastering Microservices: A Hands-On Tutorial with Node.js, RabbitMQ, Nginx, and Docker
    To test the API endpoints, you can use Postman. Download and install Postman from Postman's official website. - Source: dev.to / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Postman — Simplify workflows and create better APIs – faster – with Postman, a collaboration platform for API development. Use the Postman App for free forever. Postman cloud features are also free forever with certain limits. - Source: dev.to / 4 months ago
  • How I Built A Santa Chatbot To Mess With My Brother
    The API tests were dirt simple. I use the SAM CLI to build and deploy my cloud resources to AWS. So when I was building the API, I would deploy to my account using the CLI in VS Code, then immediately run a collection in Postman using their VS Code extension. I never had to leave my IDE and could run a full end-to-end workflow within seconds of my deployment being complete. All I had to do was switch tabs to my... - Source: dev.to / 5 months ago
  • Are you kidding me?
    I had the network guys opening up for getpostman.com and postman.com because it said so when trying to log in to Postman. And just when I click login it jumps to postman.co just forgetting the m. Are you kidding me? Who came up with this? You probably cost me this days work. Source: 6 months ago
View more

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

What are some alternatives?

When comparing Postman and SympoQ, you can also consider the following products

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Insomnia REST - The most intuitive cross-platform REST API Client 😴

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community