SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
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Startups and agile support teams.
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SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
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SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
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SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
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SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
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Based on our record, Boomi seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This community goes beyond just fostering camaraderie. It empowers Boomi developers by enabling them to collaborate, share knowledge, and overcome challenges together. Ultimately, this collaborative environment pushes the boundaries of what's possible with Boomi integrations. - Source: dev.to / about 1 month ago
An Integration platform as a service (iPaaS), like Boomi, is known for integrating platforms and data from different services. However, another interesting feature of the iPaaS solution is its ability to ensure efficient communication with your business clients. - Source: dev.to / about 2 months ago
A Boomi platform account: if you do not have one, create a 30-day free trial account. - Source: dev.to / 2 months ago
iPaaS systems like Boomi shine even brighter thanks to their intuitive and user-friendly interfaces. These solutions simplify integration with third-party applications, like Salesforce for customer management and Eyer for complete visibility. No matter how complex the integrations become, iPaaS platforms like Boomi empower us to achieve our goals without compromise. In other words, we can leverage the power of... - Source: dev.to / 3 months ago
I am blessed in the case that we have in house developers I can work with. In our case we use Boomi to handle API integrations. Source: over 1 year ago
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