Software Alternatives, Accelerators & Startups

Postman VS ClickHelp

Compare Postman VS ClickHelp and see what are their differences

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Postman logo Postman

The Collaboration Platform for API Development

ClickHelp logo ClickHelp

Create, translate, and publish technical documentation easily in one portal, anywhere in the world!
  • Postman Landing page
    Landing page //
    2021-07-23
  • ClickHelp landing 2024.03.19
    landing 2024.03.19 //
    2024-03-19

Here is how ClickHelp makes your tech writing more effective:

  1. Easy to use WYSIWYG topic editor, as well as HTML source mode.
  2. Single-sourcing and content reuse.
  3. In-depth analytics and reporting.
  4. Readability scores and metrics.
  5. Easy importing and exporting. Import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
  6. Translation ecosystem to create multi-language documentation.
  7. Machine translation support.
  8. API features.
  9. Swagger/OpenAPI Definition import.
  10. RTL language support.
  11. Audit trail and IP Allowlist for enhanced security.
  12. ClickHelp AI (AI Suite).
  13. Optional block-based topic editor.
  14. Automated domain management.
  15. Two-Factor Authentication.
  16. AI-friendly documentation. Prepare your content for modern AI agents by configuring llms.txt files and retrieving topics in native Markdown format.
  17. Centralized file storage.
  18. MCP server
  19. Multi-site setup Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, DeepL, YouTube and much more.

Postman

Pricing URL
-
$ Details
Platforms
Windows Mac OSX Linux
Startup details
Country
India

ClickHelp

$ Details
paid Free Trial $194.0 / Monthly (Unlimited projects, 500 topics (pages, articles))
Platforms
Web Browser Linux Google Chrome Cloud Mac

Postman features and specs

  • User-Friendly Interface
    Postman features an intuitive and user-friendly interface that simplifies the process of constructing API requests and visualizing responses. This makes it accessible for both beginners and advanced users.
  • Collaboration
    Postman offers robust collaboration features, such as shared workspaces, collections, and real-time editing, enabling teams to work together more efficiently on API development.
  • Comprehensive Testing Tools
    Postman provides a suite of testing tools to create, automate, and manage test cases. It supports automated testing through its scripting environments, which ensure APIs perform as expected.
  • Extensive API Documentation
    Postman can automatically generate comprehensive API documentation, making it easier to maintain and share API specifications with stakeholders and other developers.
  • Mock Servers
    Postman allows users to create mock servers to simulate API responses. This is particularly useful for testing and development purposes when the actual API is not yet available.
  • Integration Capabilities
    Postman offers integrations with various CI/CD tools, version control systems, and other services like Jenkins, GitHub, and Slack, facilitating seamless integration into development workflows.

Possible disadvantages of Postman

  • Resource Intensive
    Postman can sometimes be resource-intensive, consuming substantial memory and CPU, which can impact the performance of your system, especially when dealing with large collections.
  • Steep Learning Curve for Advanced Features
    While Postman is generally user-friendly, some of its advanced features, like scripting and automation, can have a steep learning curve and might require additional effort to master.
  • Pricing
    Although Postman offers a free tier, many of its advanced features, such as enhanced collaboration tools and extended integrations, are locked behind paid plans, which may not be cost-effective for smaller teams or individual developers.
  • Dependency on Internet
    Some of Postman's features, particularly those related to collaboration and synchronization, require a stable internet connection, which can be a limitation in environments with poor connectivity.
  • Limited Native Support for Certain Protocols
    Postman primarily focuses on HTTP/HTTPS protocols and may offer limited or no native support for other protocols, which can be restricting for developers working with diverse sets of technologies.

ClickHelp features and specs

  • Flexibility and Power
    Rich topic content, Easy migration, Full reader UI customization
  • Collaboration and Teamwork
    Cloud hosting, Customizable workflow, Email notifications, Mentions in comments
  • Single-Sourcing and Content Reuse
    Cross-project content reuse, Multi-channel publishing
  • Comprehensive Reader UI
    7 ready Reader UI templates, Patented Full-Text Search engine
  • Analytics and Reporting
    Project readiness, Topic ratings
  • Translation and Localization
    Translator dashboard
  • ClickHelp AI
    a powerful add-on that enhances the documentation experience by providing an intelligent assistant for readers and a smart writing companion for authors
  • IP Allowlist
    corporate security feature that restricts access to the authoring environment (Contributor UI) and API by permitting connections only from trusted IPv4/IPv6 addresses or specified network ranges using CIDR notation.
  • Audit Trail
    logs events within your ClickHelp portal to enhance security and accountability.
  • Integrations via Zapier
    empowers teams to automate documentation workflows by connecting ClickHelp to over 6,000 external applications, enabling seamless cross-platform task triggers and actions without writing any code.
  • RTL language support
    support for both readers and authors
  • support for AI-Friendly Documentation
    a suite of features designed to make your portal's content easily discoverable, readable, and indexable for modern AI agents and Large Language Models (LLMs) like ChatGPT and Claude.
  • Multi-site setup
    Publish and manage multiple independent, public-facing documentation sites from a single ClickHelp portal.

Analysis of Postman

Overall verdict

  • Yes, Postman is widely regarded as a good tool for API development and testing. Its combination of powerful features and ease of use makes it a popular choice among developers.

Why this product is good

  • Postman is considered a top choice for API development due to its user-friendly interface, extensive features for testing, automation, and collaboration, and strong community support. It simplifies the process of creating, managing, and testing APIs, making it accessible for both beginners and experienced developers.

Recommended for

  • Developers working on API integration
  • QA engineers involved in testing APIs
  • Teams in need of collaborative API development
  • Developers looking to automate API testing
  • Individuals looking for a comprehensive API testing tool

Postman videos

POST/CON 2018 workshop in review: Running Postman Collections

More videos:

  • Review - POST/CON 2018 workshop in review: Postman Collections
  • Tutorial - How to Share Postman Collections

ClickHelp videos

ClickHelp Review - GreeneStep

More videos:

  • Review - ClickHelp 3 Minute Overview
  • Review - ClickHelp - Professional Online Documentation Tool Introduction
  • Review - ClickHelp - Professional Online Documentation Tool Introductionv

Category Popularity

0-100% (relative to Postman and ClickHelp)
API Tools
100 100%
0% 0
Knowledge Management
0 0%
100% 100
APIs
100 100%
0% 0
Document Management
0 0%
100% 100

Questions & Answers

As answered by people managing Postman and ClickHelp.

What makes your product unique?

ClickHelp's answer:

ClickHelp stands out for its combination of advanced features, ease of use, and focus on enhancing collaboration and productivity in technical writing teams.

Why should a person choose your product over its competitors?

ClickHelp's answer:

ClickHelp is a comprehensive, AI-powered SaaS documentation platform that distinguishes itself through specialized features for authoring, automation, and modern AI compatibility.

How would you describe the primary audience of your product?

ClickHelp's answer:

The primary audience for ClickHelp consists of technical writing teams and software companies of all sizes that require a professional solution for creating, hosting, and delivering documentation.

User comments

Share your experience with using Postman and ClickHelp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Postman and ClickHelp

Postman Reviews

Postman vs Apidog: Choosing the Suitable API Development Tool
Forking Existing Collections: One of Postmanโ€™s unique strengths is the ability to fork collections created by others. Developers can easily duplicate publicly available Postman collections, modifying them to fit their particular needs without starting from scratch. This feature saves time and encourages collaboration by allowing developers to build upon existing work.
Source: dev.to
Top 20 Open Source & Cloud Free Postman Alternatives (2024 Updated)
As the digital landscape evolves, the significance of APIs (Application Programming Interfaces) has surged, facilitating seamless communication between various software applications. Postman has been a leading tool in this space, offering a comprehensive platform for API development, testing, and documentation. However, recent shifts in its pricing model and user experience...
Source: medium.com
Best Postman Alternatives To Consider in 2025
- Focus on specific needs: Does the tool excel at SOAP APIs or cater to microservices? - Resource usage: Does it handle complex projects without impacting system performance? - Script reusability: Does it allow for efficient code sharing across projects?3. Is Postman the best API tool?Not all-encompassing. While Postman is powerful, the "best" tool depends on your specific...
Postman Alternatives for API Testing and Monitoring
Some engineers turn to Postman for API testing and monitoring needs. However, Postman is a costly and limited solution. QA, DevOps and other engineers may find it lacks capabilities that can answer their needs. In this blog post, we provide 12 Postman alternatives built for the enterprise.
Beeceptor vs Postman
You cannot download request log. Although, you can use Postman APIs to query and retrieve.
Source: beeceptor.com

ClickHelp Reviews

  1. Matt Foster
    ยท Documentation Lead at Nimbus Software Solutions ยท
    A Game changer for my team

    ClickHelp has completely transformed how our team handles technical documentation. As the Documentation Lead at Nimbus Software Solutions, I oversee content creation for multiple SaaS products, and we needed a tool that was both powerful and user-friendly. ClickHelp delivered on both fronts.

    The interface is clean and intuitive, which made onboarding easyโ€”even for team members new to documentation platforms. Features like single-sourcing, version control, and real-time collaboration have improved our workflow. We also appreciate the customization options that let us maintain a consistent brand voice across all our content.

    Publishing is fast and seamless, and the platformโ€™s performance is reliable even with large documentation sets. Plus, ClickHelpโ€™s support team has been responsive and knowledgeable whenever we needed help.

    ๐Ÿ Competitors: Confluence, MadCap Flare, HelpNDoc
  2. Grace Dunce
    ยท Senior technical writer at Tech Networks ยท
    It helps us a lot

    I like ClickHelp as we (my team) created a huge database with this tool and all the content is reusable. That makes the work simpler. We leave comments right inside the topic like in Google Docs. That is perfect! Nothing gets lost. The tool is cloud-based. So, we can work from any place. It happens that I make corrections during my weekend from home. It saves me from the necessity rush to the office. The portal is protected by a password. You may give access to your portal to your colleagues or readers and their permissions will be different. For us, the main advantage is that everything is in order and under control now.

    ๐Ÿ Competitors: MadCap Flare, Paligo
    ๐Ÿ‘ Pros:    Simple|Intuitive|Reasonable pricing|Feature rich
    ๐Ÿ‘Ž Cons:    None so far
  3. Mark
    ยท Technical Writer at Freelance ยท
    Great tool!

    I started to use ClickHelp a couple of years ago. So far it is the only service that gives me the ability to create several manuals from one and the same source. I create the initial document that contains all the information and then generate different outputs hiding and showing some parts of the document. I do not have to copy and paste the passages all the time. One more thing I love is the branding. As a freelancer, I am often engaged in several projects. So I have to take care of the consistency and corporate identity of my documentation for each project. Each company has its own rules. For ClickHelp it is not a problem. What I enjoy as well is that when something goes wrong I can get back to the exact version of the document that I need. All the changes are saved in the version history.

    ๐Ÿ Competitors: Paligo
    ๐Ÿ‘ Pros:    Reliable|Feature rich|Convenient|Good price

Best 25 Software Documentation Tools 2023
ClickHelp is a cloud-based documentation tool that allows businesses to create, manage, and publish online documentation, knowledge bases, user manuals, and help systems for their products or services.
Source: www.uphint.com
19 Best Online Documentation Software & Tools for 2023
ClickHelp offers a holistic solution for all your documentation needs. Right from authoring and hosting to publishing, ClickHelp assists you across all stages of the document-building process. Collaboration is a breeze for teams as they can work collectively on articles, track historical changes, and stay on top of all activities through internal comments.

Social recommendations and mentions

Based on our record, Postman should be more popular than ClickHelp. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Postman mentions (30)

View more

ClickHelp mentions (3)

  • 7 Best Alternatives To MadCap Flare
    Clickhelp ClickHelp is an good option for companies looking for a new help authoring tool. ClickHelp is an up-to-date cloud-based documentation platform for teams who want to create, host, and maintain online software guides, knowledge bases, context help, and instructions. ClickHelp lets you to collaborate effectively with subject matter experts using the online portal, and publish documentation to a range of... - Source: dev.to / over 3 years ago
  • Good documentation platforms
    I use ClickHelp, it provides all features you mentioned. You can learn more here: https://clickhelp.com/. Source: over 4 years ago
  • Technical Writing Tools
    I used to work with Oxygen XML Author and easyDITA, which would be too expensive and might be overkill imo, so I was thinking about Madcap Flare or ClickHelp. Source: over 5 years ago

What are some alternatives?

When comparing Postman and ClickHelp, you can also consider the following products

Insomnia REST - Design, debug, test, and mock APIs locally, on Git, or cloud. Build better APIs collaboratively for the most popular protocols with a devโ€‘friendly UI, built-in automation, and an extensible plugin ecosystem.

MadCap Flare - Documentation for Any Audience, Language or Format

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

DreamFactory - DreamFactory is an API management platform used to generate, secure, document, and extend APIs.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.