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Polycom SoundPoint IP VS Mitel

Compare Polycom SoundPoint IP VS Mitel and see what are their differences

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Polycom SoundPoint IP logo Polycom SoundPoint IP

Polycom SoundPoint IP Series is an enterprise-grade family of IP desktop phones designed to make voice communications effective & productive

Mitel logo Mitel

Business Communications and Collaboration
  • Polycom SoundPoint IP Landing page
    Landing page //
    2023-10-14
  • Mitel Landing page
    Landing page //
    2019-04-20

Polycom SoundPoint IP features and specs

No features have been listed yet.

Mitel features and specs

  • Comprehensive Product Suite
    Mitel offers a wide range of communication products that cater to different business needs, such as VoIP, contact center solutions, and collaboration tools, making it versatile for various applications.
  • Scalability
    Mitel solutions are designed to scale with businesses as they grow, allowing companies to start with basic functionalities and expand as needed without major overhauls.
  • Cloud and On-Premises Options
    Mitel provides both cloud-based and on-premises communication solutions, allowing businesses to choose deployment models that fit their infrastructure and strategies.
  • Strong Integration Capabilities
    With robust support for integrations, Mitel solutions can work well with existing business systems like CRM platforms, enhancing productivity and streamlining workflows.
  • Focus on Innovation
    Mitel continually invests in new technologies, such as AI and advanced analytics, ensuring that their solutions remain competitive and forward-thinking.

Possible disadvantages of Mitel

  • Complexity in Product Selection
    Mitel’s extensive product lineup can be overwhelming for new customers, making it difficult to choose the right solution without expert guidance.
  • Pricing Transparency
    There is sometimes a lack of clear pricing information available publicly, which can make budget planning and comparison with other vendors challenging.
  • Customer Support Variability
    Some users report inconsistent customer support experiences, indicating that service quality can vary depending on channel or representative.
  • Migration Challenges
    For businesses transitioning from other systems, integration with existing solutions or migrating data to Mitel can present technical challenges and require significant effort.
  • Limited Global Reach
    While Mitel is prominent in North America and Europe, its presence in other regions may be limited compared to some larger competitors, potentially impacting support and service availability.

Polycom SoundPoint IP videos

+ Add

Polycom SoundPoint IP335 IP Phone Video Review / Unboxing

More videos:

  • Review - Polycom SoundPoint IP 650 Video Review / Unboxing
  • Review - Host My Phone VoIP Phone Review of Polycom SoundPoint IP 550

Mitel videos

+ Add

KAPPA BANDA MITEL 1 SLIDES REVIEW/LOOKBOOK

More videos:

  • Review - KAPPA MITEL SLIDE REVIEW😍🔥
  • Review - KAPPA BANDA MITEL 1 SLIDES REVIEW/UNBOXING!🔥

Category Popularity

0-100% (relative to Polycom SoundPoint IP and Mitel)

Polycom SoundPoint IP

Mitel

Communication
26 26%
Communication
74% 74
VoIP
29 29%
VoIP
71% 71
Enterprise Communication
29 29%
Enterprise Communication
71% 71
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Polycom SoundPoint IP and Mitel

Polycom SoundPoint IP Reviews

We have no reviews of Polycom SoundPoint IP yet.
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Mitel Reviews

Top 10 VoIP providers in 2022
Mitel is a powerful unified communications solution for companies of all sizes. Mitel is an excellent choice for all enterprises due to the numerous ways the product can be installed. The solution is available in the cloud as well as on-premises. Mitel offers a wide range of telephony, collaboration, mobility administration, and contact center capabilities and tools, making...
Source: voip.review
Best Call Center Software: The Complete List (2020 Update)
Mitel provides an enterprise-grade, omnichannel customer experience management platform through MiContact Center. Customers can interact with your business using their preferred device and media.
Source: biz30.timedoctor.com
Top successful VoIP business phone system providers in the market
Mitel is a good solution for businesses that have large call center services. Because they offer the traditional phone system equipment for the in-person customer service staff, that equipment is feature-rich and provides options for the customers to call back, webchat integration and universal queuing. Apart from that, Mitel works well with many other third-party apps. They...
Source: talkroute.com

What are some alternatives?

When comparing Polycom SoundPoint IP and Mitel, you can also consider the following products

VoipSwitch - VoipSwitch provides complete VoIP and unified communications solutions.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

XO Hosted PBX - Hosted PBX is a scalable UC solution that uses cloud technology to integrate HD voice & data services, mobility, along with advanced calling

Google Voice - Google Voice gives you one number for all your phones, voicemail organized in an email format, free...

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

TDS Business VoIP - TDS Business offers confidence in every connection through our business VoIP phone service options.

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