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Pointel DCCM VS Paletton

Compare Pointel DCCM VS Paletton and see what are their differences

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Paletton logo Paletton

Color Scheme Designer
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Paletton Landing page
    Landing page //
    2023-04-01

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Paletton videos

Website Design Color Scheme with Paletton.com

More videos:

Category Popularity

0-100% (relative to Pointel DCCM and Paletton)
Call Center Software
100 100%
0% 0
Design Tools
0 0%
100% 100
Communication
100 100%
0% 0
Color Tools
0 0%
100% 100

User comments

Share your experience with using Pointel DCCM and Paletton. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Paletton seems to be more popular. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Paletton mentions (53)

  • Tailwind Color Palette Generator
    My go-to color links (general color theory stuff): - https://paletton.com/ palettes with color theory and can generate the entire scheme. - https://medialab.github.io/iwanthue/ I want hue, uses k-means to separate out colors, great for graphs and getting contrast on those. - Source: Hacker News / 4 months ago
  • Tailwind Color Palette Generator
    Looks useful for gradients. Strange that nobody mentions Paletton. It's my go to tool when picking colors: https://paletton.com/ You start with the base, and then also get gradients to adjacent colors in the palette. Especially the triad and tetrad ones are useful. - Source: Hacker News / 4 months ago
  • How did you decide your color palette?
    This website Paletton helped us figure out colors that go together. Source: 6 months ago
  • Suggestions for color palette for map readability
    In terms of coming up with a colour scheme I like paletton. Source: 11 months ago
  • Artists, how do you navigate color? What tools/techniques do you use?
    Could use a pipeline to this one website that scans colors from images and states their name, could be a quick new command like a special screenshot that is sent and scanned then named. Or a phone camera color scanner? There are also other websitesthat could be useful.. Whatever it is, I bet it could work out. Source: 11 months ago
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What are some alternatives?

When comparing Pointel DCCM and Paletton, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Coolors.co - The super fast color schemes generator! Create, save and share perfect palettes in seconds!

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Adobe Color CC - Generates color themes that can inspire any project.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Color Hunt - Curated collection of beautiful colors, updated daily