Software Alternatives & Reviews

Pointel DCCM VS Coolors.co

Compare Pointel DCCM VS Coolors.co and see what are their differences

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.

Coolors.co logo Coolors.co

The super fast color schemes generator! Create, save and share perfect palettes in seconds!
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

  • Coolors.co Landing page
    Landing page //
    2023-09-21

Pointel DCCM videos

Dynamic Contact Center Manager Testimonial

Coolors.co videos

How to Create Color Palettes with Coolors.co

More videos:

  • Tutorial - How to use Coolors.co to generate your color palette

Category Popularity

0-100% (relative to Pointel DCCM and Coolors.co)
Call Center Software
100 100%
0% 0
Design Tools
0 0%
100% 100
Communication
100 100%
0% 0
Color Tools
0 0%
100% 100

User comments

Share your experience with using Pointel DCCM and Coolors.co. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Coolors.co seems to be more popular. It has been mentiond 536 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pointel DCCM mentions (0)

We have not tracked any mentions of Pointel DCCM yet. Tracking of Pointel DCCM recommendations started around Jun 2021.

Coolors.co mentions (536)

  • Bridging the Gap: Basic Design Principles for Developers
    Coloors - Create or choose the perfect palette, and use a range of tools, from image-color picker, contrast checker and palette visualizer. - Source: dev.to / 3 days ago
  • React website sample for portfolio
    Then, I get some color palette from this color palette generator. I have been using it since the very beginning of web dev journey, a good color palette could better describe the theme of the website. - Source: dev.to / 19 days ago
  • How do you coordinate wall colours in your whole flat?
    We set a whole house palette and worked from that. I knew the base colors I wanted (teal and aqua blues) and then used https://coolors.co to round out a cohesive palette. I love how our whole house feels now. Source: 5 months ago
  • [CHAT]
    I had no idea stitch palettes existed! I’ve used coolors.co for hex based palettes; I love perusing suggestions. Source: 5 months ago
  • "Hider" Chrome Extension Update: Hide irrelevant youtube results when searching for videos
    Great tool. The red color in the popup feels like it's deactivated. Maybe change the active color to green or blue. With coolors.co you can also just find a color structure that is always fitting and good looking. Source: 5 months ago
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What are some alternatives?

When comparing Pointel DCCM and Coolors.co, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Color Hunt - Curated collection of beautiful colors, updated daily

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Adobe Color CC - Generates color themes that can inspire any project.

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

Color Palette Generator - Enter the URL of an image and find its color palette